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Sales Training DVDs

Sales Training and Negotiation Skills training videos that teach the skills of persuasion, influencing others, making effective presentations, overcoming obstacles, and reaching agreement.

Beyond Words: B2B Customer Service and Sales Series What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. (Click the video title or image for pricing and a full description) Customer Service Skills   Coach The S.A.L.E. For Sales Managers A part of The S.A.L.E. Series, Coach the S.A.L.E. for Sales Managers introduces the multiple roles, responsibilities, knowledge and skills required of an effective sales manager. (Click the video title or image for pricing and a full description) Sales   From No To Yes It's not about being domineering or dismissive, but following a three-stage approach that accounts for everybody's needs: listening actively, explaining your own feelings, and inviting other ideas and building on them. (Click the video title or image for pricing and a full description) Sales   Sales is Not Dirty Word After you have worked with the customer to determine their needs and which products or services may work best for them, you've earned the right to ask for the sale. (Click the video title or image for pricing and a full description) More Customer Service   So You Want to Be A Success At Selling Four Video Series: John Cleese discovers how to explain benefits, meet objections and spot buying signals. He also learns how to stay cool and dispassionate when a customer appeals to criticize him and his products. (Click the video title or image for pricing and a full description) Sales   Support The S.A.L.E. For Service and Support Professionals This program introduces a basic S.A.L.E. process which gives participants a comprehensive approach to supporting the sales process. (Click the video title or image for pricing and a full description) Sales   Win The S.A.L.E. for Sales Professionals A part of The S.A.L.E. Series, Win the S.A.L.E. for Sales Professionals provides a comprehensive introduction to the basic sales process and is specifically designed for people who are new to sales or have limited sales experience. (Click the video title or image for pricing and a full description) Sales

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