Making sure you provide the best care for all ages is good for patients. But different age groups have different physical, psychological and social needs. Staff members must have the knowledge and skills to provide proper age-specific care.
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A communication skills video for healthcare professionals and medical office employees. Beyond Words focuses on listening skills and nonverbal communication . This program WILL improve your ability to communicate with patients and coworkers.
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Whether you are an employee, a manager or the boss, your success depends on how well you connect with other people. No one teaches this skill better than Nicholas Boothman."-Bob Nelson, author of Managing for Dummies
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When it comes to reaching a healthcare audience and making trainees receptive to learning, there is no better option than It's a Dog's World; now in a fully revised 2nd edition released May 2008.
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FREE Previews! Make an informed decision with a free preview; while browsing our web site for training videos you'll notice that many of the training videos can be preview on-line; many can be shipped to you on DVD via mail for evaluation.
