Medical Office; Healthcare Employee Training Videos; Training Videos that focus on medical office and healthcare workplace issues and skills; for medical and non-medical personnel.
Do you really know how your patients and coworkers define respect and want to be treated? Discover how to create an inclusive work environment that enables the delivery of respectful and culturally-appropriate healthcare.
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A communication skills video for healthcare professionals and medical office employees. Beyond Words focuses on listening skills and nonverbal communication . This program WILL improve your ability to communicate with patients and coworkers.
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Designed specifically for healthcare institutions, this video-driven workshop will help create a safe environment of committed, ethical employees by giving them a common language to discuss and address today's most challenging ethical work-related issues.
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Covers proven methods for recognizing conflict, the five most valuable methods of conflict resolution, the two basic dimension of human behavior in conflict situations, and how to take responsibility for conflict and its resolution.
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FREE Previews! Make an informed decision with a free preview; while browsing our web site for training videos you'll notice that many of the training videos can be preview on-line; many can be shipped to you on DVD via mail for evaluation.
