Shot on the beautiful island of Molokai, Hawaii, this video highlights Dewitt Jone's unique perspective and amazing photography. It is a timeless message that carries well beyond the confines of work into every aspect of our lives.
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In this 2012 remake of the best selling video Meetings Bloody Meetings, John Cleese returns in the classic role of the Judge and demonstrates how the rules for running a meeting parallel those of a court.
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Beyond Customer Service: Gracious Hospitality the Biltmore Way is your insider's guide to a guest-centric team: a team focused on the guests' experience and your organization's reputation for excellence in customer service.
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Viewers will learn from the successes of the "perfect server", Jane, and laugh at the blunders of "bad server" John as they attempt to satisfy guests, up-sell graciously, and increase their final tips.
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Two fresh videos with a unique angle on customer sevice and team-building. Part One Covers: Customer Service Lessons from the African Bush; Part Two Covers: Reverse Mentoring for High Performance Teams.
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Employees will learn how to use the Right Words to: send the 3 Signals, "I Care", "I Understand", "You can Trust me to take care of this"; stay polite and professional when the customer is rude or clueless, and when you can't say, "Yes".
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Employees will learn how to use the Right Words to: send the 3 Signals, "I Care", "I Understand", "You can Trust me to take care of this"; stay polite when the when a patient or family member is rude or clueless, and when you can't say, "Yes".
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Customer Service in Healthcare
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