Customer Service Training Programs

Training Videos and DVDs with Trainer Materials

Employee University Training Videos
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Customer Service Skills  Essentials

Customer Service Training video programs focused on improving customer service skills and customer service quality; customer service management.    

Training videos are available / deliverable via:
Streaming (Pay-Per Learner), DVD's with Facilitator Materials, Digital Videos on USB Flash drive, and E-Learning.


Found In:  Employee University  >  Corporate Training Videos   >  Customer Service Skills Training


How Was Your Day?
How Was Your Day?
This training video gets real about Bias, Inclusion, Harassment and Bullying tackles four of today's most challenging training topics; through great stories and captivating content.
Give Em The Pickle!
Give Em The Pickle!
Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.
It's Your Call
It's Your Call
Truly great customer service professionals know that to deliver customer service, you have to choose to be Connected, Attentive, Responsible, and Enthusiastic. Viewers of this video will learn to make the choice to C.A.R.E.
The Guest
The Guest
The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.
Right Words at the Right Time - Customer Service Recovery for Hospitality
Right Words at the Right Time - Customer Service Recovery for Hospitality
Customer Service Recovery for Hospitality - Employees will learn how to stay polite and professional when the customer is rude or clueless, and when you can't say, "Yes".
The Guest Video (Original Version)
The Guest Video (Original Version)
Customers will return to a company where they are made to feel welcome.
Beyond Customer Service: Gracious Hospitality the Biltmore Way
Beyond Customer Service: Gracious Hospitality the Biltmore Way
Beyond Customer Service: Gracious Hospitality the Biltmore Way is your insider's guide to a guest-centric team: a team focused on the guests' experience and your organization's reputation for excellence in customer service.
We're in the Band
We're in the Band
This entertaining and motivational training video on DVD puts the lessons of an up-and-coming rock band to the test in the business world.

Found In:  Employee University  >  Corporate Training Videos   >  Customer Service Skills Training