Employee University Training Videos

Handling Difficult Customers

Training videos that teach employees how to deal with difficult customers. Videos that focus on handling the irate customer, and responding to difficult service situations.    

Training videos are available / deliverable via:
Streaming (Pay-Per Learner), DVD's with Facilitator Materials, Digital Videos on USB Flash drive, and E-Learning.



Complaints: Five Tactics for Handling Complaints Effectively
Complaints: Five Tactics for Handling Complaints Effectively

Found In:  Employee University  >  Corporate Training Videos   >  Difficult Customers