Training Videos on How To Handle Difficult Customers

Training Videos and DVDs with Trainer Materials

Employee University Training Videos
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Handling  Difficult Customers

Training videos that teach employees how to deal with difficult customers. Videos that focus on handling the irate customer, and responding to difficult service situations.    

Training videos are available / deliverable via:
Streaming (Pay-Per Learner), DVD's with Facilitator Materials, Digital Videos on USB Flash drive, and E-Learning.


Found In:  Employee University  >  Corporate Training Videos   >  Difficult Customers


Right Words Right Time - Customer Service Recovery For Business
Right Words Right Time - Customer Service Recovery For Business
Customer service recovery - customer service reps will learn how to stay polite and professional when the customer is rude or clueless, and when you can't say, "Yes".
Right Words Right Time - Customer Service Recovery For Government
Right Words Right Time - Customer Service Recovery For Government
Customer Service Recovery For Government - workers will learn how to stay polite and professional when the customer is rude or clueless, and when you can't say, "Yes".
Right Words Right Time - Customer Service Recovery For Retail
Right Words Right Time - Customer Service Recovery For Retail
Customer Service Recoveryfor Retail - Employees will learn how to stay polite and professional when the customer is rude or clueless, and when you can't say, "Yes".
Right Words Right Time - Customer Service Recovery For Healthcare
Right Words Right Time - Customer Service Recovery For Healthcare
Customer Service Recovery for Healthcare - your staff will learn how to stay polite and professional when the customer is rude or clueless, and when you can't say, "Yes".
What Do You Say?
What Do You Say?
What Do You Say? is fast paced, and witty. This video puts employees on the hot seat as they are challenged with more than 30 awkward, intimidating, sometimes overwhelming customer situations.

Found In:  Employee University  >  Corporate Training Videos   >  Difficult Customers