Employee University Training Videos

Handling Difficult Customers

Training videos that teach employees how to deal with difficult customers. Videos that focus on handling the irate customer, and responding to difficult service situations.    

Training videos are available / deliverable via:
Streaming (Pay-Per Learner), DVD's with Facilitator Materials, Digital Videos on USB Flash drive, and E-Learning.



Complaints: Five Tactics for Handling Complaints Effectively
Complaints: Five Tactics for Handling Complaints Effectively
Right Words Right Time - Customer Service Recovery For Business
Right Words Right Time - Customer Service Recovery For Business
Right Words at the Right Time - Customer Service Recovery for Hospitality
Right Words at the Right Time - Customer Service Recovery for Hospitality
Right Words Right Time - Customer Service Recovery For Healthcare
Right Words Right Time - Customer Service Recovery For Healthcare
Right Words Right Time - Customer Service Recovery For Retail
Right Words Right Time - Customer Service Recovery For Retail
Right Words Right Time - Customer Service Recovery For Government
Right Words Right Time - Customer Service Recovery For Government
What Do You Say?
What Do You Say?
The Difficult Guest
The Difficult Guest

Found In:  Employee University  >  Corporate Training Videos   >  Difficult Customers