The NEW Meetings Bloody Meetings
In this remake of the best selling video Meetings Bloody Meetings, John Cleese returns in the classic role of the Judge and demonstrates how the rules for running a meeting parallel those of a court.
Who Sold You This, Then?
A customer favorite featuring Hugh Laurie. Do you worry about your after-sales, service, technical, and installation staff making negative comments about other departments? Or making themselves look better by making the company look bad?
Inside Information shows how to develop more effective working relationships with colleagues and other departments.
But I Don't Have Customers
The characters in this outstanding training video are set in an Information Technology department but the training points are applicable to any team looking to raise internal customer service awareness.
Delegation: Talk Isn't Cheap
Practical lessons for all of us on workplace communication and beyond; whether you are the one delegating a task, or the person receiving instructions, this video will improve your communication and listening skills.