Telephone Customer Service and Phone Skills
Training videos that teach basic telephone customer service skills and phone etiquette.
Training videos are available / deliverable via: Streaming (Pay-Per Learner), DVD's with Facilitator Materials, Digital Videos on USB Flash drive, and E-Learning.
On the Receiving End
To help telephone agents resolve customer enquiries effectively and professionally.
Telephone Behavior: Rules Of Effective Communication
Featuring John Cleese. Anyone can make a call, but true communication is an art form.
Communicate Effectively
Project positively, listen and respect others and be clear and engaging.
Found In: Employee University > Corporate Training Videos > Customer Service Skills Training