Customer Service Training Videos; on Customer Service Skills, Handling Difficult Customers, Healthcare Customer Service, Internal Customer Service, Phone Skills, Quality Improvement, and Restaurant Training; including videos like Give em the Pickle!
Let's face it, we can all benefit from a positive attitude. In fact, we can all use a good "Kick In The Attitude" now and then. This video will inspire you, make you laugh, and help you improve employee attitude and customer relationships!
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Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.
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This 3rd edition of Remember Me continues to instill a timely and timeless message: treat the customer as an individual and you will be rewarded with loyal patronage for years.
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Your trainees will love the way this training video is on their side; not trying to embarrass, not trying to preach; just suggesting effective ways to handle customer situations. Includes a version just for customer service managers.
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This new video identifies and illustrates the four simple but critical cornerstones of excellent customer service: GREET the customer, RESPECT the customer, LISTEN to the customer, and REALLY help the customer!
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Customer Service Skills
Customer Service Training Video Topic Descriptions Click the links to view training videos and DVDs for each topic.
Customer Service Skills 101; customer Service Training video programs focused on improving customer service skills and customer service quality; Best Practices.
Dealing with Difficult Customers Training Videos; training videos that teach communication skills for front line customer service reps; focusing on handling the irate customer, and responding to difficult service situations.
Internal Customer Service; training videos that teach employees the importance of serving internal customers with the same consideration as they would an external customer.
Restaurant Customer Service videos; training videos that teach customer service skills with focus on restaurant customer service and restaurant service management.
Sales Training and Negotiation Skills training videos that teach the skills of persuasion, influencing others, making effective presentations, overcoming obstacles, and reaching agreement.
Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.
FREE Previews! Make an informed decision with a free preview; while browsing our web site for training videos you'll notice that many of the training videos can be preview on-line; many can be shipped to you on DVD via mail for evaluation.
