Customer Service Skills

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Customer Service Skills

Customer Service Training video programs focused on improving customer service skills and customer service quality; customer service management.

Found In:  Corporate Training Videos > Customer Service Training


Beyond Words: Customer Service and Sales Series

 
Beyond Words: Customer Service and Sales Series
What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.

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Customer Service Skills

Customer Service Zone

 
Customer Service Zone
An entertaining mini-movie that shows a customer service rep getting the same poor service that he dishes out.

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Customer Service Skills

Give Em The Pickle!

 
Give Em The Pickle!
Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.

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Customer Service Skills

So HELP Me!  Employee Version

 
So HELP Me! Employee Version
So HELP Me- Employee Edition, demonstrates employees giving the kind of service that turns dissatisfied people into loyal customers.

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More Customer Service

Customer Service Role Plays

 
Customer Service Role Plays
Learn how to do well even in challenging situations, and even if you have never before been to an interview. The coaching session gives excellent advice for first time interviewees.

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Career Planning & Job Interviews

WAYMISH

 
WAYMISH
Your trainees will love the way this training video is on their side; not trying to embarrass, not trying to preach; just suggesting effective ways to handle customer situations. Includes a version just for customer service managers.

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Customer Service Skills

Who Sold You This, Then?

 
Who Sold You This, Then?
A customer favorite featuring Hugh Laurie. Do you worry about your after-sales, service, technical, and installation staff making negative comments about other departments? Or making themselves look better by making the company look bad?

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Customer Service Skills

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