What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.
(Click the video title or image for pricing and a full description)
Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.
(Click the video title or image for pricing and a full description)
Learn how to do well even in challenging situations, and even if you have never before been to an interview. The coaching session gives excellent advice for first time interviewees.
(Click the video title or image for pricing and a full description)
Your trainees will love the way this training video is on their side; not trying to embarrass, not trying to preach; just suggesting effective ways to handle customer situations. Includes a version just for customer service managers.
(Click the video title or image for pricing and a full description)
A customer favorite featuring Hugh Laurie. Do you worry about your after-sales, service, technical, and installation staff making negative comments about other departments? Or making themselves look better by making the company look bad?
(Click the video title or image for pricing and a full description)
Customer Service Skills
Employee University employeeuniversity.com
Corporate Training Videos Training Topics Related to:
FREE Previews! Make an informed decision with a free preview; while browsing our web site for training videos you'll notice that many of the training videos can be preview on-line; many can be shipped to you on DVD via mail for evaluation.
