Team Leadership - There is a very fine line between the team leadership topic and the topics "Management Skills" and "Leadership Development." The videos listed in this category are of the "project management" flavor; more suited to the leader of a business unit or special project, than to a CEO. Leadership and Management; Team Leadership.
The characters in this outstanding training video are set in an Information Technology department but the training points are applicable to any team looking to raise internal customer service awareness.
(Click the video title or image for pricing and a full description)
Duke and Olympic Basketball Coach Mike (K) Krzyzewski illustrates the power of words and values: Integrity, Respect, Imagination, Dependability, Work, Personal Responsibility Standards, Selflessness and more.
(Click the video title or image for pricing and a full description)
Lance Armstrong Story: Who Says We Can't Do It? One of our most popular inspirational training films. The program outlines the importance of goals, tactics, teamwork and leadership as critical elements of any successful undertaking.
(Click the video title or image for pricing and a full description)
Revised/ 2nd Edition: Leadership: What's Trust Got To Do With It? tells the story of a team leader who realizes that he cannot lead his team without first gaining their trust. As the story progresses, he puts into practice 5 trust-building behaviors.
(Click the video title or image for pricing and a full description)
The true story of a down-on-his-luck craftsman who embarks on a thirty-year project that brings a work of art to an impoverished neighborhood. Training Points: Importance of employee contribution, dedication and commitment to a task; creativity.
(Click the video title or image for pricing and a full description)
Participants see how listening to clients' needs and expectations, clarifying inter- and intradepartmental tasks when servicing the customer, and being available and responsive are all crucial to keeping customers from going elsewhere.
(Click the video title or image for pricing and a full description)
Customer Service Skills
Employee University employeeuniversity.com
Corporate Training Videos Training Topics Related to:
