Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.
The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.
Based on the time-tested truth, "Past actions predict future performance," This NEW DVD combines the elements of memorable storytelling and realistic acting to weave together a highly effective course for a new generation of interviewers.
Life doesn't come with a pause button. Ethical dilemmas demand instant clarity. The Moment of Truth program addresses this problem head-on by giving employees a practical guide for making better decisions.
Whether you are an employee, a manager or the boss, your success depends on how well you connect with other people. No one teaches this skill better than Nicholas Boothman."-Bob Nelson, author of Managing for Dummies
Not many sexual harassment programs can use humor and get away with it. Let's Get Honest not only has a few genuinely laugh out loud moments, it also makes the same point just as well as many popular lawyer-on-video style sexual harassment programs.
Covers: Standards of ethical conduct in the workplace, organization's purpose and values, methods for employees/managers to self evaluate own choices, expected professional behaviors and responsibilities, and possible consequences of ethical misconduct.