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Johnny the Bagger
A video on building customer loyalty - Johnny the Bagger will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers.
DVD Price: $995 - You may also purchase a license to stream this program over your intranet - Call 888.215.8532 for a quote info.
Rental Option:
No
Purchase Includes:
Depends on media Format (DVD or VHS). See product description below for inclusions.
Length:
17 Minutes
Free Preview:
If you have a high-speed internet connection, an online preview of Johnny the Bagger is available in the right margin of this page; we can also ship you an evaluation version. For a preview BY MAIL click the PREVIEW button above to add a preview of Johnny the Bagger to your shopping cart. Click Here for more information ABOUT our free evaluation version offer.
More Information for:Johnny the Bagger
Johnny the Bagger: A True Story of Customer Service celebrates the incomparable power of customer service delivered from the heart.
Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Johnny the Bagger will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.
Learning Point Highlights:
Explains why truly extraordinary service must come from the heart (i.e., from person-to-person connections, not business-to-person connections)
Outlines the key mindsets and daily actions that are necessary to deliver exceptional, memorable customer service
Equips participants to add their own "personal signature" to their work to surprise and delight customers
The Signature Pack (ten "Be a Johnny" Pads/Pens; ten small grocery bags)
Ten Applied Learning Workbooks
Registration Required
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Ways to Purchase: Johnny the Bagger
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Mail: Employee University Attn: INET 702 S. Ewing St Lancaster, Ohio 43130
