Management Essentials delivers swift, concise learning in the form of 34 micro-learning videos that are accessible at the point of need, relevant and rewarding.
In each segment, lasting between one and three minutes, new and would-be managers will grasp the key learning points of a subject while enjoying the Video Arts comedy approach. Starring Robert Webb, Helen Baxendale, Tom Bennett and Lucy Liemann.
* Pricing starts at $1,999.00 for 500 Plays.
Click on a segment title BELOW to watch a preview on our online training portal.(Segments are only licensed as a bundle - not sold separately)
Too Fond of the Sound of Their Own Voice Active Listening: Maintain attention - take notes and ask questions. Use positive body language - sit forward, use open hand gestures, smile. Reflective listening techniques: ask open questions, empathize, summarize, clarify what has been discussed and the next steps.
Move to Basildon and Grow a Beard A Counseling Meeting. Help them to think it through. Admit your own difficulties. Don't express your views. Establish the facts. Let them find the solution. Accept their solutions. Agree an action plan and review date.
You Think You've Got Problems?! Setting The Scene For Counseling: Notice the need. Create an opportunity. Make it unhurried & private. Encourage people to talk. Reassure them. Ask open questions and give feedback (eye-contact, rephrase and summarize).
Lazy, Empty-Headed Skivers Reasons For Absenteeism: Identify the reasons. Do it face-to-face. Prepare your emotions and the facts. Ask what is wrong and probe.
I'll Give Him a "Personal Issue"! Recognizing Absenteeism: Acknowledge the problem. Look out for warning signs and patterns. Keep records so you have the facts. Tackle absence as soon as possible.