A Best Seller: Covers Failure to Document, Inappropriate e-mail, Failure to Train, Inconsistent Treatment, Failure to Keep Evidence, Loose Lips, Performance Rating Inflation, Inappropriate Letter of Reference, and Failure to Talk to HR.
Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities.
Coaching works! It's the best way to make sure people understand what's expected and do a good job. It doesn't have to take a lot of time. This program presents an easy-to-use model for getting the most out of each employee.