Training Video Special: 10% Off
Purchase 3 to 4 DVDs from the list of training videos below and save 10% on your entire order.
Important information about this discount:
Phone, Fax, or Mail Orders Only (our web shopping cart will not recognize this offer.)
This offer only applies to DVD purchases of training videos on the list below.
Do you need more? We can get more much more aggressive with our pricing as the quantities increase. Call 888-215-8532 for a quote.
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| | | | 6 Principles to Negotiate Anything with Ed Brodow | A practical and entertaining program that anyone can use to negotiate anything! Ed Brodow takes the fear out of negotiating by teaching participants how to focus on the pressure that the person across the table is feeling.
(Click the video title or image for pricing and a full description) | | Sales |
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| | | | Actions Speak! Behavior-Based Interviewing | Based on the time-tested truth, "Past actions predict future performance," This NEW DVD combines the elements of memorable storytelling and realistic acting to weave together a highly effective course for a new generation of interviewers.
(Click the video title or image for pricing and a full description) | | Interviewing and Hiring |
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| | | | Change & Innovation through Brainstorming | Unlock the potential of your next meeting. This program will increase your team's ability to generate new ideas in a creatively safe and more productive team environment.
(Click the video title or image for pricing and a full description) | | Meetings, Effective Meetings |
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| | | | Front of the Class | Being a supervisor is like moving to the front of the class. Everyone around you is watching your moves and expecting the best. This video balances humor, warmth, and wisdom with practical techniques for learning to be a good supervisor and leader.
(Click the video title or image for pricing and a full description) | | Managing People |
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| | | | Give Em The Pickle! | Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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| | | | He Said, She Said | HE SAID, SHE SAID has been designed to help employees evaluate their own conduct as it relates to sexual harassment and inappropriate behavior at work.
(Click the video title or image for pricing and a full description) | | Sexual Harassment Training |
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| | | | How to Connect in Business in 90 Seconds | Whether you are an employee, a manager or the boss, your success depends on how well you connect with other people. No one teaches this skill better than Nicholas Boothman."-Bob Nelson, author of Managing for Dummies.
(Click the video title or image for pricing and a full description) | | More Customer Service |
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| | | | How to Connect in Healthcare in 90 Seconds | Whether you are an employee, a manager or the boss, your success depends on how well you connect with other people. No one teaches this skill better than Nicholas Boothman."-Bob Nelson, author of Managing for Dummies
(Click the video title or image for pricing and a full description) | | Customer Service in Healthcare |
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| | | | In this Together | Why do people harass? Why are they mean or disrespectful? Maybe it's because they don't know any better. Or maybe they know better but do it anyway. Now you can help manage both scenarios.
(Click the video title or image for pricing and a full description) | | Workplace Respect |
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| | | | Is Good Enough? | The concept of "good enough" is at the heart of all mediocrity. It can be a creeping influence in the workplace as well.
(Click the video title or image for pricing and a full description) | | Meeting Openers |
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| | | | It's OKAY to be the BOSS with Bruce Tulgan | Tulgan challenges managers to give up the hands off style of managing and to re-engage with their employees - spelling out expectations, providing specific guidelines, correcting failure quickly and rewarding success even more quickly. Released 11/2009.
(Click the video title or image for pricing and a full description) | | Managing People |
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| | | | Keeping the Good Ones | An employee retention film with humor and heart. Learn practical skills for connecting with your employees in a non-work way.
(Click the video title or image for pricing and a full description) | | Retention |
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| | | | Leadership Pickles! | What Bob Farrell did for customer service in the run away hit Give `em the PICKLE!, he's doing again for leadership with The Leadership Pickles!
(Click the video title or image for pricing and a full description) | | Leadership Training |
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| | | | Lets Get Honest | Not many sexual harassment programs can use humor and get away with it. Let's Get Honest not only has a few genuinely laugh out loud moments, it also makes the same point just as well as many popular lawyer-on-video style sexual harassment programs.
(Click the video title or image for pricing and a full description) | | Sexual Harassment Training |
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| | | | Lets Get Honest Sexual Harassment Series | LET'S GET HONEST sets a whole new standard in sexual harassment training. FINALLY, a video that looks at the REAL DILEMMA facing today's workforce: How to put your sexuality on hold at work while living in a sexually charged world.
(Click the video title or image for pricing and a full description) | | Sexual Harassment Training |
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| | | | Moment of Truth | Life doesn't come with a pause button. Ethical dilemmas demand instant clarity. The Moment of Truth program addresses this problem head-on by giving employees a practical guide for making better decisions.
(Click the video title or image for pricing and a full description) | | Ethics & Character |
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| | | | Not Everyone Gets a Trophy | Generation Y - The most high maintenance workforce in history. How do you manage a generation of employees who show up with their own agenda and expect to be rewarded despite their performance or experience?
(Click the video title or image for pricing and a full description) | | Managing People |
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| | | | Painless Performance Improvement | Help employees improve their own poor performance without the drama, pain, or conflict often associated with performance issues. An Employee University Pick. Entertaining and Educational.
(Click the video title or image for pricing and a full description) | | Disciplinary Action |
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| | | | Practical Coach | Coaching is all about inspiring, encouraging, and challenging your team. It's as simple as noticing how your team is performing and then letting them know you notice.
(Click the video title or image for pricing and a full description) | | Employee Coaching |
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| | | | The Difficult Guest | The Difficult Guest goes beyond just describing how difficult guests behave, it will teach your employees the strategies needed to make a sticky customer situation turn into a smooth buying-selling transaction for all those involved. Includes 2 Videos!
(Click the video title or image for pricing and a full description) | | Difficult Customers |
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| | | | The Guest | The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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| | | | The Guest & The Difficult Guest Combo | Three videos: The Guest Video, The Difficult Guest Video, and The Difficult Guest Role Play video.
(Click the video title or image for pricing and a full description) | | Guest |
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| | | | The Guest Video (Original Version) | Customers will return to a company where they are made to feel welcome.
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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| | | | Unified Team | The Unified Team is a powerful training tool on how to deal with work team conflict, and the many forms it can take such as belittling, blaming, backstabbing and feuding team members.
(Click the video title or image for pricing and a full description) | | Conflict and Negativity |
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| | | | We're in the Band - Customer Service Training Video | This entertaining and motivational training video on DVD puts the lessons of an up-and-coming rock band to the test in the business world.
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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| | | | What Do You Say? | What Do You Say? is fast paced, and witty. This video puts employees on the hot seat as they are challenged with more than 30 awkward, intimidating, sometimes overwhelming customer situations.
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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| | | | What's Your Pickle? | The long awaited follow up to Give em the Pickle is here! Bob Farrell is back, and he's more entertaining than ever. This time he hits the road in a fun-filled search for the secrets of the "world-class pickle givers".
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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