Training Video Special: Up to 50% Off
- Buy 1 program, get 15% off
- Buy 2 copies/titles, get 40% off
- Buy 3+ copies/titles, get 50% off
See restrictions and details below.
Important information about this discount:
Phone, Fax, or Mail Orders Only (our web shopping cart will not recognize this offer.)
The lower priced title must be the one given at 50% off.
This offer only applies to DVD purchases of training videos priced $495 or higher, from the list below.
This offer ends March 31, 2013
The following FranklinCovey titles cannot be included, even if they are the title(s) being purchased.
Covey Leadership Library, 5 Video Set, I Know Just What You Mean - Leading By Example - Mauritius - Max & Max - Tearing Down Walls - Empathic Listening - Everest - Creating Greatness Industry discounts are still allowed.
Do you need more? We can get more much more aggressive with our pricing as the quantities increase. Call 800-774-4870 for a quote.
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| | | | 5 Questions Every Leader Must Ask | Whether your organization is working to institute a change initiative, resolve conflict, raise customer satisfaction, launch a new product or address a specific workplace challenge, your group leaders can use this program to achieve successful results.
(Click the video title or image for pricing and a full description) | | Change Management |
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| | | | Abilene Paradox - 2nd Edition | Has fear led you to say "yes" to a proposed group endeavor when "no" was your true response? It's a common dilemma and the reason many organizational efforts fail.
(Click the video title or image for pricing and a full description) | | Group Dynamics |
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| | | | Accountability That Works! | Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity.
(Click the video title or image for pricing and a full description) | | Internal Customer Service |
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| | | | After All Youre the Supervisor | Revised. A comprehensive training program for new and seasoned supervisors alike, After All, You're the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Attitude Is Everything Program - Just a Call Away | The difference between ordinary service and great service is attitude. Show your people this video and theywill be able to see exactly what you mean.
(Click the video title or image for pricing and a full description) | | Phone Skills |
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| | | | Attitude Virus | Cure bad attitudes to increase productivity in your organization! Bad attitudes can threaten the essential functions of your workplace. They spread like viruses from individual employees through departments and infect entire organizations.
(Click the video title or image for pricing and a full description) | | Verbal Communication Skills |
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| | | | Better Way | Discover a new perspective to the concept of win-win with A Better Way, the story of three South African retailers faced with finding a new approach to their businesses. Part of Dr. Stephen R. Covey's Lessons in Leadership Series.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Call of the Mummy | The Call of the Mummy uses entertaining, engaging vignettes featuring Customer Service Reps (CSRs) in business, government and healthcare to illustrate the do's and don'ts of customer service on the phone.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Communication In Healthcare | In healthcare settings, miscommunications can have serious repercussions.
(Click the video title or image for pricing and a full description) | | Healthcare Employee |
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| | | | Communications Toolkit | Communication Toolkit - A library of 39 video clips on various aspects of communication, plus a comprehensive guide for using the clips for training and development.
(Click the video title or image for pricing and a full description) | | Presentation Skills |
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| | | | Covey Leadership Library Series | Consists of five leadership videos: I Know Just What You Mean, Leading by Example, Mauritius, Max and Max and Tearing Down Walls.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Covey, Lessons in Leadership Series | Dr. Stephen R. Covey's, founder and chair of the Covey Leadership Center and author of The 7 Habits of Highly Effective People, once again brings us an inspirational set of leadership training programs.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Customer Service Toolkit | Customize your training with 72 situation-specific high quality video clips. Finally, an affordable video clip library with enough variety to help you build customer service training courses unique to every type of trainee.
(Click the video title or image for pricing and a full description) | | Presentation Skills |
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| | | | Customers With A Difference - Just a Call Away | Encourage your customer service agents to take up the challenge and stretch their comfort zone when dealing with customers who may have a different culture or even first language.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Dashboard | The Dashboard tells the compelling story of one company's unique approach to gathering and distributing information about the health of their organization.
(Click the video title or image for pricing and a full description) | | Change Management |
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| | | | Dealing With Conflict | Covers proven methods for recognizing conflict, the five most valuable methods of conflict resolution, the two basic dimension of human behavior in conflict situations, and how to take responsibility for conflict and its resolution.
(Click the video title or image for pricing and a full description) | | Healthcare Employee |
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| | | | Discussing Performance | Learn how to make your performance feedback discussions more productive and focused.
(Click the video title or image for pricing and a full description) | | Employee Coaching |
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| | | | Emotional Intelligence | The use of emotions can be critical to helping us be more effective workers and better communicators.
(Click the video title or image for pricing and a full description) | | Verbal Communication Skills |
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| | | | Ethics 4 Everyone | Discover what some of the world's most respected public and private sector concerns have learned about long-term organizational viability.
(Click the video title or image for pricing and a full description) | | Ethics & Character |
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| | | | Everest | Erik Weihenmayer is blind. This incredible true story follows Erik's quest to reach the summit of the tallest peak in the world - and the amazing team that made it possible.
(Click the video title or image for pricing and a full description) | | Motivational Videos |
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| | | | Fun is Good | When's the last time you had fun at work? If you can't remember, you're missing out on more than just a few laughs. Go behind the scenes with the Saint Paul Saints, a minor league baseball team that lives its motto: Fun Is Good.
(Click the video title or image for pricing and a full description) | | Motivational Videos |
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| | | | General Hospitable | Keeping your Patients Satisfied Did you know that most patient complaints have nothing to do with medical issues?
(Click the video title or image for pricing and a full description) | | Customer Service in Healthcare |
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| | | | Grander Goal | Dr. Stephen R. Covey's Lessons in Leadership Series. Learning Points: Identifying the characteristics of transformational leaders; mentorship; agents of change; the impact of individual choice when addressing difficult situations and more.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Groupthink - 2nd Edition | How do groups really make decisions? The phenomenon is called groupthink. And this absorbing, award-winning video is the most definitive ever on the subject.
(Click the video title or image for pricing and a full description) | | Group Dynamics |
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| | | | I Know Just What You Mean | Improve communication by sharing principles; attitudes and skills for better understanding; avoiding common listening mistakes. Part of Dr. Stephen R. Covey's Leadership Library.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Its a Dogs World - 2nd Edition | When it comes to reaching a healthcare audience and making trainees receptive to learning, there is no better option than It's a Dog's World; now in a fully revised 2nd edition released May 2008.
(Click the video title or image for pricing and a full description) | | Customer Service in Healthcare |
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| | | | Its Your Call - Just a Call Away | Armed with a positive attitude and these practical skills, your people are guaranteed to have a healthy call rate without sacrificing your customer service care.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Journey to Discovery | How problem over-analysis can create problem paralysis; recognizing factors that lead to creative blocks and resistance to change; change-enhancing behaviors and strategies. Part of Dr. Stephen R. Covey's Lessons in Leadership Series.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Jump | Consider the following words. "Adapt." "Shift." "Reorganize." "Cancel." "Transition." "Change." Do these inspire excitement or dread within your organization?
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Just A Call Away Series | Get more out of each call by using the proven strategies and techniques in these five action-packed videos.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Law of the Harvest | Meeting Opener Type: Motivational - Uses: Sales meetings or project kick-offs. - Dr. Stephen R. Covey's enlightening look at the true meaning of ?reaping what you sow,' and the importance of a strong work ethic.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Leaders Guide To Delegating | What's every top manager's secret to success? In a word: delegate, delegate, delegate. But getting work done through others can often be difficult because it inevitably involves a loss of control.
(Click the video title or image for pricing and a full description) | | Managing People |
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| | | | Leadership and Self Deception | A very engaging, dramatic film that teaches the importance of being open-minded; asks the question: Are You the Problem?
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Leading by Example | Mentoring and coaching for effective leadership; setting lasting examples that motivate others to perform at a higher level. Part of Dr. Stephen R. Covey's Leadership Library.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Magic of We | This innovative video program tells the compelling and true story of how management and employees turned Snapper Lawnmowers around - together, to create a $67 million dollar company turnaround in one year.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Managing Diversity | This award-winning video takes a hard look at one of the most important issues of our day.
(Click the video title or image for pricing and a full description) | | Diversity Training |
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| | | | Mauritius | Dr. Stephen Covey's Leadership Library. Learning Points: How to turn differences into strengths; diversity as the fundamental key to problem solving; how to meld individuals and their viewpoints into powerful, long-lasting organizational cohesiveness.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Max & Max | Trainers will be able to apply this film in training for empowerment, team building, leadership skills, stress management and customer service.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | Nobody's Listening | As Ray is forced to repeat the same interaction with Leo over and over again until he gets it right, viewers see the consequences of poor listening: inefficiency of communication, frustration, and plenty of inaccuracies and errors.
(Click the video title or image for pricing and a full description) | | Non Verbal Communication Skills |
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| | | | Non-Defensive Communication Skills | Communicating Non-Defensively - Have you ever expressed an opinion that led others to become defensive or hostile - even if you didn't mean it personally?
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Outbound Call Program - Just a Call Away | This video focuses on the importance of knowing the desired outcome of each conversation.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Patient Diversity: Beyond the Vital Signs | With our communities becoming more global every day, there is no better time for Patient Diversity: Beyond the Vital Signs.
(Click the video title or image for pricing and a full description) | | Customer Service in Healthcare |
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| | | | Peacock in the Land of Penguins | This animated, award-winning video featuring Perry the Peacock is an insightful, inspiring and non-threatening way to illustrate employee empowerment.
(Click the video title or image for pricing and a full description) | | Discrimination |
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| | | | Pigeon-Holed in the Land of Penguins | This animated video tackles the tough subject of stereotyping in a delightful way.
(Click the video title or image for pricing and a full description) | | Diversity Training |
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| | | | Positive Discipline | Positive Discipline: HOW TO RESOLVE TOUGH PERFORMANCE PROBLEMS QUICKLY AND PERMANENTLY teaches a simple, yet highly effective, five step process for correcting negative performance.
(Click the video title or image for pricing and a full description) | | Disciplinary Action |
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| | | | Power of Future Conversation | This film is based on the work of author and consultant Kim Krisco and his book, Leadership and the Art of Conversation. According to him, meetings and other kinds of conversations can be highly effective tools for change.
(Click the video title or image for pricing and a full description) | | Meetings, Effective Meetings |
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| | | | Pygmalion Effect | Pygmalion Effect, Power of Expectations. It's a fact. Limited expectations bring limited results, high expectations lead to exceptional results.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Race Without a Finish Line | Meeting Opener Type: Quality - This award-winning animated meeting-opener is a must for anyone sailing the changing tides of today's marketplace.
(Click the video title or image for pricing and a full description) | | Quality Management |
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| | | | Remember Me? | This 3rd edition of Remember Me continues to instill a timely and timeless message: treat the customer as an individual and you will be rewarded with loyal patronage for years.
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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| | | | Risk Maker Risk Taker | Use this program for group training or as self-study. The content fully integrates with AS/NZS 4360 Risk Management and is compatible with Sarbanes-Oxley and new International Standards ISO26000 on Social Responsibility to be introduced in 2008.
(Click the video title or image for pricing and a full description) | | Leadership Training |
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| | | | Speaking Effectively to One or One Thousand | In a well-known study, 3,000 people were asked what frightened them most. The number one answer was -- public speaking. This entertaining film gives viewers the skills so needed for confident communication with audiences of one or one thousand.
(Click the video title or image for pricing and a full description) | | Presentation Skills |
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| | | | Start Right. Stay Right. | An easy-to-use training solution for communicating organizational expectations to new hires.
(Click the video title or image for pricing and a full description) | | Individual Development |
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| | | | Strategic Planning in Governement | Why not let the Father of GPRA teach your team the fine points and benefits of strategic planning? That's just what Strategic Planning In Government, Not Business As Usual, Federal Government Version will do.
(Click the video title or image for pricing and a full description) | | Government |
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| | | | Supervisor Toolkit | The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. No longer available on VHS.
(Click the video title or image for pricing and a full description) | | Presentation Skills |
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| | | | Team Building: Healthcare Version | Let your team see themselves in a mirror. Four primary team-member styles in action: The contributor, the collaborator, the communicator and the challenger.
(Click the video title or image for pricing and a full description) | | Healthcare Employee |
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| | | | Team Building: What Makes a Good Team Player | Let your team see themselves in a mirror. Four primary team-member styles in action: The contributor, the collaborator, the communicator and the challenger.
(Click the video title or image for pricing and a full description) | | Group Dynamics |
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| | | | Teamwork in Crisis Experience | Based on the true story of United Airlines Flight 232 crash landing at Sioux Gateway Airport in Sioux City, Iowa. Excellent!
(Click the video title or image for pricing and a full description) | | Motivational Videos |
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| | | | Tearing Down Walls | Dr. Stephen R. Covey's Leadership Library. Learning Points: managing change and dismantling barriers to better team and organizational performance.
(Click the video title or image for pricing and a full description) | | Covey |
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| | | | The 5 Waves of Trust | The objective of this DVD is to Build leaders' credibility in ways that boost employee engagement and productivity, and reduces cost of poor performance associated with a climate of distrust.
(Click the video title or image for pricing and a full description) | | Leadership Training |
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| | | | The Clarity Imperative | Getting Everyone on the Same Page Makes Your Organization Stand Out. It's not about creating a mission statement or slogan, it's about getting real with who you are and identifying the meaning in what you do.
(Click the video title or image for pricing and a full description) | | Motivational Videos |
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| | | | The Nonverbal Agenda | Basic Training on Nonverbal Communication.
(Click the video title or image for pricing and a full description) | | Verbal Communication Skills |
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| | | | The Really Angry Customer | Learn how to calm the customer and get the information needed to deal effectively with the issues.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | The Value of Time | Meeting Opener Type: Motivational / Management - This brief and persuasive meeting opener or closer purely and simply characterizes just that-the inherent value of each increment of time.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Time Challenged | Time Challenged takes a humorous, good-natured look at overcoming the challenges of time management, as the character works through his productivity dilemmas with a support group of recovering time-challenged individuals.
(Click the video title or image for pricing and a full description) | | Time Management |
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| | | | WAYMISH | Your trainees will love the way this training video is on their side; not trying to embarrass, not trying to preach; just suggesting effective ways to handle customer situations. Includes a version just for customer service managers.
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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| | | | We're On the Same Team Remember | Participants see how listening to clients' needs and expectations, clarifying inter- and intradepartmental tasks when servicing the customer, and being available and responsive are all crucial to keeping customers from going elsewhere.
(Click the video title or image for pricing and a full description) | | Customer Service Skills |
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| | | | West Point Way | Leaders of Character: Leadership - The West Point Way. Video hosted by Ed Ruggero, author of the book, Duty First: A Year in the Life of West Point and the Making of American Leaders.
(Click the video title or image for pricing and a full description) | | Leadership Training |
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| | | | What to Do When Conflict Happens | What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis - with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool to resolve conflict.
(Click the video title or image for pricing and a full description) | | Internal Customer Service |
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| | | | When the Coach is you! | Skills for helping others learn what you already know.
(Click the video title or image for pricing and a full description) | | Employee University |
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| | | | Working With You Is Killing Me! | Freeing Yourself from Emotional Traps at Work.
(Click the video title or image for pricing and a full description) | | Individual Development |
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