Training Video Special:  10% Off

Purchase 3 to 4 DVDs from the list of training videos below and save 10% on your entire order.

Important information about this discount:

• Phone, Fax, or Mail Orders Only (our web shopping cart will not recognize this offer.)

• This offer only applies to DVD purchases of training videos on the list below.

Do you need more?  We can get more much more aggressive with our pricing as the quantities increase.  Call 888-215-8532 for a quote.

1 on 1 - Informal Employee Performance Review 1 on 1: Information Employee Performance Review is simply the best coaching method/program. Adopt this method and watch employee performance and morale soar. (Click the video title or image for pricing and a full description) Performance Evaluation

Beyond Words - For Managers Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary. A non verbal communication training video for managers. (Click the video title or image for pricing and a full description) Employee Coaching

Beyond Words: Customer Service and Sales Part 1 Learn the nonverbal cues associated with customer service; how to successfully approach customers, how to read their body language, and how to use nonverbal communication to improve customer service! (Click the video title or image for pricing and a full description) Sales

Beyond Words: Customer Service and Sales Part 2 Building on Beyond Words for Customer Service and Sale Part 1; Part 2 continues the lessons on non verbal communication as it relates to customer service and sales. (Click the video title or image for pricing and a full description) Customer Service Skills

Beyond Words: Customer Service and Sales Series What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This 2-part series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. (Click the video title or image for pricing and a full description) Customer Service Skills

Beyond Words: Hiring & Interviewing - Part 1 How to read body language that might reveal discrepancies between an applicant?s answer to a question and the body language they use when they are giving you the answer. Focuses on negative nonverbal / body language cues. (Click the video title or image for pricing and a full description) Interviewing and Hiring

Beyond Words: Hiring & Interviewing - Part 2 How to read body language that reveals an applicant's authentic energy and enthusiasm, likeability, reliability, and diligence. Also covers physical appearance. Focuses on positive nonverbal / body language cues. (Click the video title or image for pricing and a full description) Interviewing and Hiring

Beyond Words: Hiring & Interviewing - Part 3 Introduces ?Body Language Clusters.? Words are to a sentence what individual nonverbal gestures are to a body language cluster. (Click the video title or image for pricing and a full description) Interviewing and Hiring

Beyond Words: Hiring & Interviewing Series Consider this 3 video series an advanced lesson in reading body language; for interviewers interested in becoming a true student of the art of reading body language as it relates to hiring and interviewing. (Click the video title or image for pricing and a full description) Interviewing and Hiring

Building Employee Morale - Missed Opportunities "Building Employee Morale" suggests a solution to the problem of employees feeling as if they've received a poor score when they've been rated as Meeting (not exceeding) Performance Standards. (Click the video title or image for pricing and a full description) Performance Evaluation

Undeliverable: E-mail Etiquette for Today's Workplace Undeliverable covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news. (Click the video title or image for pricing and a full description) e-Mail and Business Writing