Video: Adventures In Sales, Service, and Self-Esteem
Adventures In Sales, Service, and Self-Esteem | |
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| This video offers more than the usual program on customer service or sales. It melds the two into a unified approach, covering the basic and the not-so-basic in 30 minutes. Video Length: 30 Minutes >> We're sorry, there is no preview available for this training video. |
Purchase Includes: Leaders Guide for Adventures In Sales, Service, and Self-Esteem.
Pricing:
| Purchase DVD: | $595 |  |
| 7 Day Rental DVD: | $245 | |
| Intranet License: | Call (888)215-8532 for quote. | |
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Adventures In Sales, Service, and Self-Esteem
Do you need to motivate and inspire your employees to higher levels of sales and service? Are you looking for good ideas to make your customers happier? Are you looking for a way to deal with angry customers? If you are, then you need Adventures in Sales, Service and Self-Esteem. You'll be entertained with animation, music and effects with author and speaker Peter Glen.
Learn Peter's Steps To Inspired Sales and Service:
- Prepare: Peter explains the importance of knowledge, pride and a positive attitude.
- Connect: The customer walks in the door. What do you do to connect with them?
- Create: How do you create the best sales and service experience for your customer?
- Close: Overcome your fears and make sales happen.
- Follow Up: Win customers for life by following up on the sale.
- You: This motivational portion of the program inspires you to be your very best and enjoy working with customers.
- Dealing with Angry Customers. In this bonus segment, Peter takes you through a seven-step program for dealing with angry customers.
KEY LEARNING POINTS:
- Laugh while you learn winning strategies in sales and service
- Learn how to create, close and follow up on the sale
- Convert angry customers into satisfied ones
