Revised. A comprehensive training program for new and seasoned supervisors alike, After All, You're the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh.
Item#:4239 Purchase: $995 7-Day Rental: $275*
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Meet Alec, a top-notch CSR recently promoted to supervisor. Alec is excited and a bit overwhelmed by his new responsibilities - especially the challenge of moving from the role of friend/colleague to team supervisor. Fortunately, he has a wise boss who guides him through the transition.
It's not always easy, but Alec finds his place, while his team learns to trust his guidance, work together more efficiently, and function more independently.
After All, You're the Supervisor! Holds the key to effective supervision, teaching the nine components of supervisory success:
Acknowledge Your New Role
Plan and Prioritize
Be Accessible
Encourage Teamwork
Communicate Upward and Downward
Delegate
Discipline Effectively
Provide Feedback
Model the Way
Product Details
After All Youre the Supervisor
Item#:
4239
Pricing:
$995
Purchase Includes:
Video, Leader's Guide, Pre-training Assessment Tool, 10 Participant Workbooks, 10 Participant CD-ROMs with Follow-up Activity, PowerPoint Presentation on CD-ROM and 25 Pocket Reminder Cards.
Length:
20 Minutes
Online Preview
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Discount Information
INDUSTRY DISCOUNTS
Federal Gov: 10%
State/Local Gov: 10%
Education: 10%
501C3 Non-Profit: 10%
VOLUME DISCOUNTS
1-2:
10%
3-4:
15%
5-9:
20%
10-14:
25%
15+:
Call 888-215-8532 For a Special Quote.
Training Video Discounts
Vary Product to Product
Prices and discounts listed are for this item only; if you are purchasing multiple copies of this title then apply the volume discounts above. However, if you are purchasing a copy of this title, along with other title(s), please call us, we may be able to offer you a greater discount than those listed.
Discounts available only by orders made by phone, email, or fax.
HOW TO ORDER: After All Youre the Supervisor
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Mail: Employee University Attn: INET 702 S. Ewing St Lancaster, Ohio 43130