Video: Are You With Me?
Are You With Me?
| || |
Common Courtesy On The Phone. Why does there seem to be one set of rules for the way we behave when we're physically with other people, and a whole different set of rules for the way we act when we're separated, as we are when we're on the phone?
Video Length: 22 Minutes
Purchase Includes: (1) Are You With Me? Training Video (DVD), Facilitator's Guide, (1) Workbook and Pocket Reminder Cards.
|7 Day Rental DVD:||$295|
|Intranet License:||Call (888)215-8532 for quote.|
Everyday Industry Discounts*
|Business / For-Profit:||See Current Special >>>>|
|Federal Gov||$99 Off|
|State / Local Gov||$99 Off|
|501C3 Non-Profit:||$99 Off|
* Restrictions: Applies to purchase DVD only; industry discounts cannot be combined with volume discounts and special offers)
To order Are You With Me? , click the ADD TO CART button in the pricing section, or Click here for more purchasing options; call toll free 888-215-8532 9am - 7pm EST with any questions.
Are You With Me?
Wouldn't it be great if we all went out of our way -- all the time -- to treat each other on the phone the way we naturally know how to in person? From making and taking calls, to transferring calls and putting people on hold, to taking and leaving messages, Are You With Me? connects all the rules of telephone courtesy to a single, simple, easy-to-remember concept: Treat the person on the other end of the line as though they were right there in the same room with you.
Participants will learn that making a call is like making a visit, taking a call is like receiving a visitor, putting a caller on hold is like asking a visitor to wait at the door, transferring a call is like introducing two people, leaving a message is like making a call or a visit, and taking a message is like receiving someone else's visitor.