VIDEO | DVD : Beyond Words: B2B Customer Service and Sales II
Related Topic: Phone Skills | Call Center
Beyond Words: B2B Customer Service and Sales II | | Beyond Words: B2B Customer Service and Sales Part 2 | Item#:6435 Purchase: $795 7-Day Rental: $275* | Scroll Down for Product Details and Ordering Information.
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| Description & Details 
Beyond Words: B2B Customer Service and Sales II Are you ready to take your organization to the next level of sales and customer service? Go Beyond Words and communicate more effectively with every customer. This extremely interesting 2-part video series covers the basic skills necessary to understand and use body language effectively in a business to business sales or customer service situation. You will learn how to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication. Learning Points: You'll learn the following basic body language skills as they relate to Business to Business Customer Service and Sales. - Eye Contact
- Eyebrow Flash
- Genuine Smile
- Handshake
- Tilted Head
| Product Details | Beyond Words: B2B Customer Service and Sales IIItem#: | 6435 | Pricing: | $795 | Purchase Includes: | Beyond Words: B2B Customer Service and Sales Part 2. Only DVDs are instock. VHS tapes are special order. | Length: | 21 Minutes |
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| | Discount Information | INDUSTRY DISCOUNTS | Federal Gov: 10% State/Local Gov: 10% Education: 20% 501C3 Non-Profit: 20%
Consultants: 10% | VOLUME DISCOUNTS | | 1-2: | Full Price | | 3-4: | 10% | | 5-9: | 15% | | 10-14: | 18% | | 15+: | Call 888-215-8532 For a Special Quote. |
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