Video: Beyond Words: Customer Service and Sales Series
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Beyond Words: Customer Service and Sales Series | |
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| What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This 2-part series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. Buy 1 Get 1 Free! Video Length: 32 Minutes |
Purchase Includes: Two copies of Beyond Words For Customer Service and Sales Series on DVD and discussion guides. Also included is a free 29 Minute Live-Seminar on DVD featuring body language expert Jan Hargrave.
Pricing:
| Purchase DVD: | $695 |  |
| 7 Day Rental DVD: | $275 | |
| Intranet License: | Call (888)215-8532 for quote. | |
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| Business / For-Profit: | See Current Special >>>> |
| Education: | $70 Off |
| Federal Gov | $70 Off |
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| 501C3 Non-Profit: | $70 Off |
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To order Beyond Words: Customer Service and Sales Series , click the ADD TO CART button in the pricing section, or Click here for more purchasing options; call toll free 888-215-8532 9am - 7pm EST with any questions.
Beyond Words: Customer Service and Sales Series
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When you purchase this training video series on DVD, you'll get TWO copies of each DVD; let the training department keep one copy for classroom training and keep the second copy in employee training library so employees can watch it as needed.
Are you ready to take your organization to the next level of sales and customer service?
A sales and customer service training video featuring leading body language expert Jan Hargrave. Jan Hargrave is considered the leading expert on body language, is a college professor, has written 4 books, and has provided body language consulting for many high profile court cases including the Scott Peterson case.
In Part One (11 Minutes) you'll learn the following basic body language skills as they relate to customer service and sales.
In Part Two (21 Minutes) you'll build on the information from part 1, and move on to more advanced body language learning as it relates to customer service and sales.
You'll learn the following basic body language skills as they relate to Business to Business Customer Service and Sales.
- Eye Contact
- Eyebrow Flash
- Genuine Smile
- Handshake
- Tilted Head
BONUS CONTENT!
Get a FREE NONVERBAL COMMUNICATION VIDEO when you purchase this product.
Title: ACTIONS SPEAK LOUDER THAN WORDS - 29 Minutes; featuring Jan Hargrave.
Description: A live Jan Hargrave Seminar on DVD. Whoever said "you can't mix business with pleasure" obviously never met Jan Hargrave. Dubbed the "Body Language Lady" by the New York Post, Hargrave leads you through a lesson in nonverbal communication that combines validated silent messages with fun and laugher to help organizations increase productivity and produce successful teams through grasping the concept of proper and improper uses of nonverbal communication during the business day. Sit back, relax, let Jan do the talking (body language talk, that is) as you realize what your body has been communicating to the world around you.
Remember...when you purchase this training video series on DVD, you'll get TWO copies of each DVD; let the training department keep one copy for classroom training and keep the second copy in employee training library so employees can watch it as needed.
