Beyond Words: Customer Service and Sales Series

What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. Item#:6436    Purchase: $895   7-Day Rental: $275* Scroll Down for Product Details and Ordering Information.   ***  Includes Facilitator Materials ***   See it before you buy it with a Free Online Preview  (Scroll Down - Right Margin)

Beyond Words: Customer Service and Sales Series

Limited Time Offer (Phone Orders Only):  Buy One Copy of this series at full price and get additional copies for only $100 each.

A sales and customer service training video featuring leading body language expert Jan Hargrave. Jan Hargrave is considered the leading expert on body language, is a college professor, has written 4 books, and has provided body language consulting for many high profile court cases including the Scott Peterson case.

Are you ready to take your organization to the next level of sales and customer service?

In Part One (11 Minutes) you'll learn the following basic body language skills as they relate to Business to Business Customer Service and Sales.

This page will show a preview of part 1; see the link below for a link that will have an online preview of Customer Service and Sales Part II.

In Part Two (21 Minutes) you'll move on to more advanced body language learning:

Go To Preview Page For:  Beyond Words Customer Service and Sales Part II

"Everyone we've shown the Beyond Words videos to has walked away feeling like they learned something very interesting, unique, and useful." Darin Hanks - Employee University

BONUS CONTENT!

Get a FREE NONVERBAL COMMUNICATION  VIDEO when you purchase this product.

Title:  ACTIONS SPEAK LOUDER THAN WORDS - 29 Minutes; featuring Jan Hargrave.

Description:   A live Jan Hargrave Seminar on DVD.  Whoever said "you can't mix business with pleasure" obviously never met Jan Hargrave. Dubbed the "Body Language Lady" by the New York Post, Hargrave leads you through a lesson in nonverbal communication that combines validated silent messages with fun and laugher to help organizations increase productivity and produce successful teams through grasping the concept of proper and improper uses of nonverbal communication during the business day. Sit back, relax, let Jan do the talking (body language talk, that is) as you realize what your body has been communicating to the world around you.