A communication skills video for healthcare professionals and medical office employees. Beyond Words focuses on listening skills and nonverbal communication . This program WILL improve your ability to communicate with patients and coworkers.
Item#:6449 Purchase: $695 7-Day Rental: $295*
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Can you imagine a situation where you could communicate with your patients without saying a word? Or create an environment where your patients feel safe, comfortable, and free to discuss their health? Well now you can!
Day after day, your patients are communicating with you through body language - and you are communicating back to them through your body language.
Recognizing the most common body language cues can help you to understand what a patient may be thinking, but not necessarily saying. More importantly, learning body language cues can help you diagnose patients more accurately.
Beyond Words for Healthcare will improve your ability to communicate with patients. The major challenge that exists in the healthcare industry today is the ability to strike a balance between business efficiency and taking the time to provide needed bedside manners.
KEY LEARNING POINTS
Understand the key body language cues that communicate proper bedside manners while still maintaining business efficiency
Improve communication between staff and patient
Express yourself in ways that will convey likable qualities to both patients and co-workers
Learn about the importance of facial expressions, hand cues, body positioning, and more
Product Details
Beyond Words: Healthcare
Item#:
6449
Pricing:
$695
Purchase Includes:
DVD and a Comprehensive Leader's Guide.
Length:
24 Minutes
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Discount Information
INDUSTRY DISCOUNTS
Please call 888.215-8532 for industry discount information.
VOLUME DISCOUNTS
Please Call 888.215.8532 for Volume Pricing.
Training Video Discounts
Vary Product to Product
Prices and discounts listed are for this item only; if you are purchasing multiple copies of this title then apply the volume discounts above. However, if you are purchasing a copy of this title, along with other title(s), please call us, we may be able to offer you a greater discount than those listed.
Discounts available only by orders made by phone, email, or fax.
HOW TO ORDER: Beyond Words: Healthcare
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