The characters in this outstanding training video are set in an Information Technology department but applicable to any team looking to raise internal customer service awareness.
Item#:4336 Purchase: $745 7-Day Rental: $295*
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This video teaches your employees the steps and techniques for defining their internal customers and how to serve them appropriately. By asking questions, listening and keeping their word, your employees can create a positive and productive working environment, which will reflect on your external customers as well.
Great emphasis in today's workforce is placed on treating customers with respect and meeting their needs and expectations. But what more organizations are learning is that this emphasis needs to be placed on internal customers, too.
But I Don't Have Customers! can help your employees learn to value each other, which results in increased performance throughout your entire organization.
How-To Training Points:
How to show respect for internal customers by determining their needs
How to keep internal deadlines and make commitments that stick
How to listen, ask questions and improve relations with coworkers
How to review policies and procedures that may inhibit serving internal customers
Product Details
But I Don't Have Customers
Item#:
4336
Pricing:
$745
Purchase Includes:
(1) But I Don't Have Customers Training Video
Length:
21 Minutes
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Discount Information
INDUSTRY DISCOUNTS
Federal Gov: 20%
State/Local Gov: 10%
Education: 20%
501C3 Non-Profit: 15%
VOLUME DISCOUNTS
2-4:
10%
5-9:
20%
10-19:
25%
20-29:
30%
30-49:
35%
50+:
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HOW TO ORDER: But I Don't Have Customers
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