Conflict Resolution - The Skill that Makes the Difference
Conflict Resolution - The Skill that Makes the Difference. This course is designed to help participants become better managers of conflict so that they can build productive relationships in the workplace.
Item#:5323 Purchase: $995 7-Day Rental: $495*
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*** Includes Facilitator Materials ***
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Description & Details
Conflict Resolution - The Skill that Makes the Difference
Participants have an opportunity to learn and develop their conflict resolution skills in a variety of different ways.
Learning Objectives:
To reflect on a past conflict in order to identify opportunities where the conflict could have been managed in a more constructive manner.
To teach participants to encourage others to explain their side of a conflict and follow other guidelines for conflict resolution.
To teach participants to see the potential benefits of conflict that is managed constructively.
To help participant learn to separate people form the problem they are trying to resolve.
To teach participants to avoid triggers that might needlessly escalate a conflict.
To teach participants to revise language that contains accusations, exaggerations, and generalizations, in order to reduce the risk of escalating conflict.
To teach participants to listen to understand and restate another's positions without judging, debating, or skewing the content of the message.
This is a BIG DEAL. . .
When you purchase this library, you will receive one reproducible master copy of the video that can be duplicated, streamed through your intranet, or used for distance learning. Imagine handing every leader in your organization their own copy of the video to view any time they wish. Or importing the content into your own presentation.
You will also receive reproducible electronic versions of the Instructor's Guide, Participant Course book and PowerPoint Presentation. This master video license is based on employee count; please see the chart below for more details.
Number of Employees
Price Without Guides
Price With Guides
1 - 499
$995
$1395
500 - 999
$1495
$1895
1000 - 1499
$2495
$2895
1500 - 1999
$3495
$3895
2000 - 2999
$4995
$5395
Call Employee University to order: 888-215-8532
Product Details
Conflict Resolution - The Skill that Makes the Difference
Item#:
5323
Pricing:
$995
Purchase Includes:
DVD, (1) Instructor's Guide; and (1) Participant Coursebook.
Length:
16 Minutes
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Discount Information
INDUSTRY DISCOUNTS
Please call 888.215-8532 for industry discount information.
VOLUME DISCOUNTS
Please Call 888.215.8532 for Volume Pricing.
Training Video Discounts
Vary Product to Product
Prices and discounts listed are for this item only; if you are purchasing multiple copies of this title then apply the volume discounts above. However, if you are purchasing a copy of this title, along with other title(s), please call us, we may be able to offer you a greater discount than those listed.
Discounts available only by orders made by phone, email, or fax.
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Mail: Employee University Attn: INET 702 S. Ewing St Lancaster, Ohio 43130
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