Found In: Corporate Training> Workplace Communication Skills
Video: Conflict Resolution - The Skill that Makes the Difference

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Conflict Resolution - The Skill that Makes the Difference | |
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| Conflict Resolution - The Skill that Makes the Difference. This course is designed to help participants become better managers of conflict so that they can build productive relationships in the workplace. Video Length: 16 Minutes |
Purchase Includes: DVD, (1) Instructor's Guide; and (1) Participant Coursebook.
Pricing:
| Purchase DVD: | $995 | ![]() |
| 7 Day Rental DVD: | $495 | ![]() |
| Intranet License: | Call (888)215-8532 for quote. | |
Everyday Industry Discounts*
| INDUSTRY | DISCOUNT |
| Business / For-Profit: | See Current Special >>>> |
| Education: | $199 Off |
| Federal Gov | $100 Off |
| State / Local Gov | $100 Off |
| 501C3 Non-Profit: | $199 Off |
* Restrictions: Applies to purchase DVD only; industry discounts cannot be combined with volume discounts and special offers)
To order Conflict Resolution - The Skill that Makes the Difference , click the ADD TO CART button in the pricing section, or Click here for more purchasing options; call toll free 888-215-8532 9am - 7pm EST with any questions.
Conflict Resolution - The Skill that Makes the Difference
Learning Objectives:
To reflect on a past conflict in order to identify opportunities where the conflict could have been managed in a more constructive manner.
To teach participants to encourage others to explain their side of a conflict and follow other guidelines for conflict resolution.
To teach participants to see the potential benefits of conflict that is managed constructively.
To help participant learn to separate people form the problem they are trying to resolve.
To teach participants to avoid triggers that might needlessly escalate a conflict.
To teach participants to revise language that contains accusations, exaggerations, and generalizations, in order to reduce the risk of escalating conflict.
To teach participants to listen to understand and restate another's positions without judging, debating, or skewing the content of the message.
This is a BIG DEAL. . .
When you purchase this library, you will receive one reproducible master copy of the video that can be duplicated, streamed through your intranet, or used for distance learning. Imagine handing every leader in your organization their own copy of the video to view any time they wish. Or importing the content into your own presentation.
You will also receive reproducible electronic versions of the Instructor's Guide, Participant Course book and PowerPoint Presentation. This master video license is based on employee count; please see the chart below for more details.
| Number of Employees | Price Without Guides | Price With Guides |
|---|---|---|
| 1 - 499 | $995 | $1395 |
| 500 - 999 | $1495 | $1895 |
| 1000 - 1499 | $2495 | $2895 |
| 1500 - 1999 | $3495 | $3895 |
| 2000 - 2999 | $4995 | $5395 |
| Call Employee University to order: 888-215-8532 | ||





