VIDEO | DVD : First Mile
Related Topic: Restaurant Customer Service
First Mile | | While customer service training often focuses on going the extra mile for the customer, this film demonstrates that it is not enough to go the extra mile if you haven't gone the first mile first. | Item#:4282 Purchase: $995 7-Day Rental: $495* | Scroll Down for Product Details and Ordering Information.
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| Description & Details 
First Mile This humorous and engaging film emphasizes the basics - the essential art of customer service. Your participants will be involved in the process of learning as the acronym ART (Attention, Respect, and Time) is built interactively, with some special help from veteran game show host Bob Eubanks and a selection of real-person street interviews. - Give customers your full ATTENTION.
- Treat your customers with RESPECT for them as individuals and for the value they bring to your organization as customers.
- Make sure you give each customer enough of your TIME to meet their needs.
Customer service is like along distance race. Just like running, you have to start well, stay consistent, and finish strongly. It's not enough to go the extra mile if you've already lost the race in the first mile. This is a BIG DEAL. . . When you purchase this library, you will receive one reproducible master copy of the video that can be duplicated, streamed through your intranet, or used for distance learning. Imagine handing every leader in your organization their own copy of the video to view any time they wish. Or importing the content into your own presentation. You will also receive reproducible electronic versions of the Instructor's Guide, Participant Course book and PowerPoint Presentation. This master video license is based on employee count; please see the chart below for more details. | Number of Employees | Price Without Guides | Price With Guides |
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| 1 - 499 | $995 | $1395 | | 500 - 999 | $1495 | $1895 | | 1000 - 1499 | $2495 | $2895 | | 1500 - 1999 | $3495 | $3895 | | 2000 - 2999 | $4995 | $5395 | Call Employee University to order:
888-215-8532 |
| Product Details | First MileItem#: | 4282 | Pricing: | $995 | Purchase Includes: | (1) First Mile: The Essential ART of Customer Service, The Training Video | Length: | 15 Minutes |
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