Video: The Guest Video (Original Version)

More Information...
The Guest Video (Original Version) | |
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| Customers will return to a company where they are made to feel welcome. Video Length: 14 Minutes |
Purchase Includes: 1 The Guest video, 1 Leader's Guide, 10 Pocket Reminder Cards.
Pricing:
| Purchase DVD: | $895 | ![]() |
| 7 Day Rental DVD: | $350 | ![]() |
| Intranet License: | Call (888)215-8532 for quote. | |
Everyday Industry Discounts*
| INDUSTRY | DISCOUNT |
| Business / For-Profit: | See Current Special >>>> |
| Education: | $90 Off |
| Federal Gov | $90 Off |
| State / Local Gov | $90 Off |
| 501C3 Non-Profit: | $90 Off |
* Restrictions: Applies to purchase DVD only; industry discounts cannot be combined with volume discounts and special offers)
To order The Guest Video (Original Version) , click the ADD TO CART button in the pricing section, or Click here for more purchasing options; call toll free 888-215-8532 9am - 7pm EST with any questions.
The Guest Video (Original Version)
This video provides a basic introduction to customer service, stressing the importance of treating customers like guests. It features a hapless hero who takes viewers on a tour of his imagination to prove that everything we need to learn about great customer service, we already know. We all know how to take care of a guest in our home: we welcome them, take care of their needs, thank them for coming and invite them back. A customer in a business is exactly like a guest in the home. Providing top-notch customer service means treating each person who walks in the door like a GUEST.
The film serves as a discussion starter to not only open employee's minds to improving customer service, but also to group brainstorming for effective measures to implement.
This video will:
- Introduce basic guidelines so that employees understand the vital importance of treating customers like guests.
- Provide specific examples so that employees believe they already possess the skills necessary for providing top notch customer service.
- Open lines of communication so that employees begin to feel personally empowered about implementing good customer service policies.





