Purpose: To show managers how to understand and address the needs of their staff.

How am I doing? uses the analogy of the distraught employee's medical checkup to highlight each manager's mistakes and to illustrate exactly how an appraisal should be handled.

Performance reviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! The mishandling of such discussions can create the very opposite effect.

Three inept managerial characters show how an performance review interview should not be conducted:

• the first never prepares or makes time.
• the second is too fond of the sound of their own ranting
• the last manager, cannot bring themselves to make any criticism for fear of creating bad feeling.

Understandably, the poor employee who is subjected to these face-to-face farces becomes increasingly disenchanted, baffled and alienated.

VIEWING NOTE:  This program was produced in the UK.  They use the term "interview" differently than we do here in the states.  So you'll hear them referring to what we would call a conference or discussion, as an interview.

Produced in the UK