Stew Leonard's Dairy and food store has been called "the king of customer service" since its earliest days. Their achievements have made Stew Leonard's #22 on the Fortune magazine list of Best Workplaces.
Item#:4507 Purchase: $795 7-Day Rental: $295*
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*** Includes Facilitator Materials ***
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Description & Details
Its Show Time!
It's Show Time! is a look at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognized as a leader in service. Stew Leonard's Dairy is featured on FORTUNE® Magazine's list of the Best Places to Work, and is benchmarked by managers from around the world.
In the program, you'll witness how success has to do with consistent excellence-the ability to inspire hundreds of team members to show up for work with a positive attitude everyday and focus on creating customer experiences that bring people back.
Learning Points:
Team members can understand their customer-centered culture and live by it.
Attitude is is the critical variable.
A highly inspirational and colorful story full of essential service lessons that are essential in any organization.
Product Details
Its Show Time!
Item#:
4507
Pricing:
$795
Purchase Includes:
Training Leader's Guide - comprehensive guide includes discussion points, participant exercises and 52 Next Monday Morning Actions .
Length:
15 Minutes
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Discount Information
INDUSTRY DISCOUNTS
Federal Gov: 10%
State/Local Gov: 10%
Education: 20%
501C3 Non-Profit: 10%
VOLUME DISCOUNTS
2-2:
05%
3-4:
10%
5-9:
15%
10-14:
18%
15-20:
22%
21+:
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