When it comes to reaching a healthcare audience and making trainees receptive to learning, there is no better option than It's a Dog's World; now in a fully revised 2nd edition released May 2008.
Item#:4348 Purchase: $695 7-Day Rental: $225*
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Today's healthcare organizations are judged heavily on their ability to provide a satisfying experience for their patients. Simple things like friendly faces, accommodating service and a respectful attitude make all the difference.
The key to delivering this kind of service is training. And, when it comes to reaching a healthcare audience and making trainees receptive to learning, there is no better option than It's a Dog's World;now in a fully revised 2nd edition.
Through the video, trainees experience a day-in-the-lives of Bob and his dog Max. After both are injured, they are seen by their respective healthcare providers. And while Bob is treated like a dog at his healthcare facility, Max receives the royal treatment at his vet's office.
Made exclusively for healthcare, this video's humor will relax your audience from the start, then open minds to the serious bottom-line message -- patient satisfaction is central to your organization's survival.
Benefits:
Depicts good and bad service in healthcare
Increases awareness of patient expectations
Helps staff see the part they play in keeping patients satisfied
Viewers will learn:
The components of good and poor patient service
The consequences of poor service
How patients judge the quality of healthcare
Product Details
Its a Dogs World - 2nd Edition
Item#:
4348
Pricing:
$695
Purchase Includes:
DVD or VHS including the 2nd and 1st Editions of It's a Dog's World, Leader's Guide, CD-ROM with PowerPoint Presentation and PDF's of Participant Handouts, 10 Reminder Cards, 10 Post-It® Notepads, 1 small Plush Dog,1 dog bone Pen, and 1 dog paws ID Lanyard.
Length:
14 Minutes
Online Preview
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Discount Information
INDUSTRY DISCOUNTS
Federal Gov: 10%
State/Local Gov: 10%
Education: 10%
501C3 Non-Profit: 10%
VOLUME DISCOUNTS
1-2:
10%
3-4:
15%
5-9:
20%
10-14:
25%
15+:
Call 888-215-8532 For a Special Quote.
Training Video Discounts
Vary Product to Product
Prices and discounts listed are for this item only; if you are purchasing multiple copies of this title then apply the volume discounts above. However, if you are purchasing a copy of this title, along with other title(s), please call us, we may be able to offer you a greater discount than those listed.
Discounts available only by orders made by phone, email, or fax.
HOW TO ORDER: Its a Dogs World - 2nd Edition
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