A video on building customer loyalty - Johnny the Bagger will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers.
Item#:6321 Purchase: $995
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Johnny the Bagger: A True Story of Customer Service celebrates the incomparable power of customer service delivered from the heart.
Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Johnny the Bagger will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.
Learning Point Highlights:
Explains why truly extraordinary service must come from the heart (i.e., from person-to-person connections, not business-to-person connections)
Outlines the key mindsets and daily actions that are necessary to deliver exceptional, memorable customer service
Equips participants to add their own "personal signature" to their work to surprise and delight customers
The Signature Pack (ten "Be a Johnny" Pads/Pens; ten small grocery bags)
Ten Applied Learning Workbooks
Product Details
Johnny the Bagger
Item#:
6321
Pricing:
$995
Purchase Includes:
Depends on media Format (DVD or VHS). See product description below for inclusions.
Length:
17 Minutes
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Discount Information
INDUSTRY DISCOUNTS
Federal Gov: 10%
State/Local Gov: 10%
Education: 10%
501C3 Non-Profit: 10%
VOLUME DISCOUNTS
2:
06%
3:
10%
4:
13%
5:
15%
6:
17%
7+:
Call 888-215-8532 For a Special Quote.
Training Video Discounts
Vary Product to Product
Prices and discounts listed are for this item only; if you are purchasing multiple copies of this title then apply the volume discounts above. However, if you are purchasing a copy of this title, along with other title(s), please call us, we may be able to offer you a greater discount than those listed.
Discounts available only by orders made by phone, email, or fax.
HOW TO ORDER: Johnny the Bagger
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