Just Incredible: A Customer Service Story - Training Video on DVD


Video:  Just Incredible: A Customer Service Story


 


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Just Incredible: A Customer Service Story

 

Just Incredible: A Customer Service Story Video Training

 

Just Incredible! is a refreshingly different video that uses humor, drama and irony to demonstrate how customer service really does make a difference.

Video Length:  17 Minutes

Employee University Item#:   5302
 

Purchase Includes:  JUST INCREDIBLE: A CUSTOMER SERVICE STORY - SECOND EDITION Training Video on DVD and a Leaders Guide.    

 

Pricing:

 

Purchase DVD:$745Purchase Just Incredible: A Customer Service Story
7 Day Rental DVD:$295Rent Just Incredible: A Customer Service Storyfor 7 Days
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Education: $149 Off
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501C3 Non-Profit: $112 Off


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Just Incredible: A Customer Service Story

 

While customer service training is obviously not new, smart companies always look for refreshing new approaches to reinforce service techniques and inspire commitment among front-line personnel. Just Incredible! is a refreshingly different video that uses humor, drama and irony to demonstrate how customer service really does make a difference.

Learn the Importance of:

  • Knowing the product or service you are representing
  • Treating customers with tact, honesty and courtesy
  • Knowing the right way and the wrong way to deliver customer service
  • Understanding the negative effects of poor customer service
  • Effectively handling difficult customers

SCENES INCLUDE: a bank and doctors office.