The workplace is changing, reflecting the increasing diversity of our communities. With these changes come new challenges.

As more and more women and minorities enter the American workplace, managing diversity is more than just a sensitive issue. It requires a leap to new levels of awareness. The task is not merely to deal with a diverse workforce, but to capitalize on diversity.

Managing Diversity reveals a range of human perspectives on such issues as power, authority, communication and performance. This enlightening film helps manager better understand the cause and effect of varying viewpoints. It inspires open-mindedness and a willingness to learn from those with diverse backgrounds. It offers strategies for clearer two-way communications, more productive relationships and stronger teamwork. And it provides guidance for bringing the values of the organizational culture into focus, and into action.

Managing Diversity dramatizes problems and solutions in several scenarios involving differences in gender, race and ethnicity. It presents practical solutions as the cast models the attitudes and techniques for promoting increased understanding, expanded participation, effective teamwork and the fullest expression of individual potential.

Training Points

• Understand that personal values and behaviors are strongly influenced by differences in gender, race and ethnicity.
• Develop enlightened self-awareness by rejecting arbitrary assumptions about people who have different backgrounds.
• Identify and overcome barriers to effective communication and performance.