Every patient entering your healthcare facility has an unalienable right to be treated with respect and courtesy, and to be fully informed about his or her healthcare every step of the way.

This important Trainer's Toolkit® will teach your employees everything they need to know about preserving patient rights - and will help prevent costly lawsuits from occurring at your facility.

This Healthcare Training DVD covers:

• JCAHO RI.1,2,3,4
• The right to respectful treatment
• The right to privacy and confidentiality
• The right to be in communication
• The right to participate in all aspects of healthcare

Added features and benefits of DVD training include:

• English and Spanish versions

• A Customizable PowerPoint Presentation makes training site-specific; excellent for training different personnel and departments

• Training Points outlines key learning points of your training; reinforces important safety points to your employees.

• Chapterized Content organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.

• The Expanded Leader's Guide is an excellent resource to help plan and implement your presentation.

• A quiz is provided that can serve as a pre and/or post evaluative tool.

• Ten Employee Handbooks. (Additional handbooks available)