Phil is assigned the task of writing a report on a matter that requires action by the organization's board of directors. Phil's manager, Denise, points out that the first step is to understand the audience, in this case, one that could be "executively challenged. " In other words, Phil must keep his report simple. Step by step, Phil begins to understand how key elements of the report work together and how his argument should be structured, while his report goes through several drafts, Denise helps Phil learn how to express his ideas so they are understood and appreciated and generate action.

Employees at all levels will communicate more clearly, precisely and persuasively with the help of Report Writing. Its firm but gentle approach is nonthreatening to those who need help with communication.