Service Impact Series - Training Video on DVD


Video:  Service Impact Series


Service Impact Series

 

Service Impact Series Video Training

 

FIVE customer service training videos, averaging 4.5 minutes each. Ideal for meeting openers, quick training, or to complement your in-house training programs.

>> SCROLL DOWN to bottom of page for video previews and full description of this package.

Employee University Item#:   7075
 

Purchase Includes:  FIVE customer service training videos, averaging 4.5 minutes each. Each title comes with a facilitators guide on CD-ROM that has: Activities, Discussion Questions, Student Worksheet, PowerPoint file, and Pre and Post-Training Assessment.    

 

Pricing:

 

Purchase DVD:$895Purchase Service Impact Series
7 Day Rental DVD:$ N/ARent Service Impact Seriesfor 7 Days
Intranet License:Call (888)215-8532 for quote.
 

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Education: $90 Off
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501C3 Non-Profit: $90 Off


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To order Service Impact Series , click the ADD TO CART button in the pricing section, or Click here for more purchasing options; call toll free 888-215-8532 9am - 7pm EST with any questions.


Service Impact Series

FIVE customer service training videos:

  • Angry Customer
  • Credibility Through Honesty
  • Cross-Cultural Communication
  • Dimensions of Service
  • Levels of Learning.

(Scroll down for previews)

Averaging 4.5 minutes each, these customer service training videos are ideal for meeting openers, quick training, or to complement your in-house training programs.

Each title comes with a facilitators guide on CD-ROM that has:

  • Activities
  • Discussion Questions
  • Student Worksheet
  • PowerPoint file
  • Pre and Post-Training Assessment

Pricing:

These programs sell separately for $295 each plus shipping  -  or you can purchase all five for the series price of $895 - saving you $580.

  • To purchase the series, click the following add-to-cart button >>>    
Purchase this training video
  • To purchase the individual videos, click the respective links below 

All five training videos available for free online preview below:


 
Angry Customer
Find Out How to Calm – and Not Calm – the Caustic Client!

 

(Click the play button to watch a full-length preview of this training video)

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Credibility Through Honesty
Discover How to Be Honest About Service Problems – And Boost Your Company's Image!

 

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Cross-Cultural Communication
Bridge cultural and communication differences with the universal language: great service!



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Dimensions of Service
Discover how to see all sides of the customer experience – and achieve first-class service!

 

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Levels of Learning
Discover how to see all sides of the customer experience – and achieve first-class service!


(Click the play button to watch a full-length preview of this training video)

Purchase this training video