Video: So HELP Me! Supervisor Version
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So HELP Me! Supervisor Version | |
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| Managing Customer Service Employees. So HELP Me - Supervisor Edition, demonstrates supervisory practices that facilitate excellent customer service. The result is not only a better service provider, but also a loyal and satisfied customer. Video Length: 18 Minutes |
Purchase Includes: So Help Me! Supervisor customer service training video, a comprehensive 28 page leader's guide with reproducible worksheets.
Pricing:
| Purchase DVD: | $695 |  |
| 7 Day Rental DVD: | $295 | |
| Intranet License: | Call (888)215-8532 for quote. | |
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To order So HELP Me! Supervisor Version , click the ADD TO CART button in the pricing section, or Click here for more purchasing options; call toll free 888-215-8532 9am - 7pm EST with any questions.
So HELP Me! Supervisor Version
THIS PROGRAM BENEFITS:
New and Experienced Supervisors and Managers in all Service Industries will benefit from this program.
PRACTICES THAT PROMOTE EXCELLENT CUSTOMER SERVICE:
Tell people what they're doing right
That good feeling will get passed on to your customers.
Help employees find solutions for customers
Take the time to help employees work within policy to solve customer problems.
Focus on people, rather than numbers
When employees feel that you care about them, they're far more motivated to care about your customers.
Empower people to do their jobs
Employees will feel that they have the responsibility - and the power - to solve customer problems themselves.
Turn mistakes into opportunities for growth
Dealing with mistakes privately is a perfect opportunity for individualized training.
