DEFINE your culture, INSPIRE your leaders, IMPROVE your service, MOTIVATE your organization, and EQUIP your managers..
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Author, Dr Paul Green (from More than a Gut Feeling )and Producer/Director, Art Bauer, have re-teamed to produce a fresh and entertaining approach to behavior-based interviewing.
"In the science of behavior-based interviewing, a lot has happened in the last thirty years. We made, ACTIONS Speak!, to bring those new insights to the employers who need them." - Dr. Paul Green.
Based on the time-tested truth, "Past actions predict future performance," this new high-end production combines the elements of memorable storytelling, practical content and realistic acting to weave together a highly effective training course for a new generation of interviewers.
The story takes place in a broadcast television studio during rehearsals for a weekly business news program. The host of the program has invited a special guest to help her review a new business book on employee interviewing techniques. As they begin to critique real world examples of interviews, the invited guest is less than helpful and decides to share his own strong opinions on the subject.
In this comprehensive course participants will learn:
How to use job information to compose effective and defensible interview questions
How to gain behavioral predictors that can forecast job performance
How to use non-verbal indicators (feelings) to suggest follow-up probes
How and when to ask for reverse information
How to respect and manage silence
How to avoid the "like-me" syndrome
How to get specifics on personal qualities like character, honesty & integrity
This complete training video package includes
24 minute training video on DVD
Reproducible Leader's Guide
Reproducible Participant Guide
10 Pocket Cards
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Purchasing this training video on DVD or USB Flash Drive Includes: 24 minute Actions Speak! training video on DVD or USB Flash Drive, Reproducible Leader's Guide, Reproducible Participant Guide, PowerPoint Presentation, and 10 Pocket Cards.
Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.
The Pay Per Learner license for this training video offers access to all video and print materials associated with the training program; @ $1 per user.
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A $295 LMS fee may apply. Call for questions.