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Beyond Words: Customer Service and Sales Part 2

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Video Minutes: 21

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Beyond Words: Customer Service and Sales Part 2


Are you ready to take your organization to the next level of sales and customer service?

Go Beyond Words and communicate more effectively with every customer.  This extremely interesting 2-part video series covers the basic skills necessary to understand and use body language effectively in order to IMPROVE or customer service or sales situation.

You will learn how to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication.

Learning Points:

You'll learn the following basic body language skills as they relate to Business to Business Customer Service and Sales.

  1. Eye Contact
  2. Eyebrow Flash
  3. Genuine Smile
  4. Handshake
  5. Tilted Head

This is part 2 of a 2-part series on body language skills as it relates to sales and customer service.  Click the link below for information on the complete series.

Go To: Beyond Words:  Sales and Customer Service Series


Beyond Words:  Customer Service and Sales Part 2 Training Video
Building on Beyond Words for Customer Service and Sale Part 1; Part 2 continues the lessons on non verbal communication as it relates to customer service and sales.
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Program#: 6435

Video on DVD or USB Flash Drive

Purchasing this training video on DVD or USB Flash Drive Includes: Beyond Words - For Customer Service and Sales part 2 on DVD or USB Flash Drive and a discussion guide.

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PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase Beyond Words: Customer Service and Sales Part 2 online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders16@employeeuniversity.com