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Beyond Words: Customer Service and Sales Series

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Video Minutes: 32

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Beyond Words: Customer Service and Sales Series


Are you ready to take your organization to the next level of sales and customer service?

A sales and customer service training video featuring leading body language expert Jan Hargrave.

In Part One (11 Minutes) you'll learn the following basic body language skills as they relate to customer service and sales.

In Part Two (21 Minutes) you'll build on the information from part 1, and move on to more advanced body language learning as it relates to customer service and sales.

You'll learn the following basic body language skills as they relate to Business to Business Customer Service and Sales.

  1. Eye Contact
  2. Eyebrow Flash
  3. Genuine Smile
  4. Handshake
  5. Tilted Head

Beyond Words:  Customer Service and Sales Series Training Video
What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This 2-part series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.
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Program#: 6436

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Purchasing this training video on DVD or USB Flash Drive Includes: Beyond Words For Customer Service and Sales Series on DVD or USB Flash Drive and discussion guides.

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PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase Beyond Words: Customer Service and Sales Series online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders16@employeeuniversity.com