Employee University Training Videos

Cant Be Denied

Free USA Shipping on orders over $500

Lowest Price Guarantee

FREE PREVIEWS

Video Minutes: 19

There is a known issue with the audio and video being out of synch when viewing on GOOGLE CHROME . For best experience, we suggest opening our site using Internet Explorer or Firefox.

Previews are for purchase evaluation only.

Cant Be Denied


Too many organizations are learning the hard way that the actions (or inactions) of their employees can create tremendous liability for the organization when it comes to customer discrimination. Countless customers are lost because of bad and potentially illegal customer service practices.

The real-life vignettes featured in this video encompass the most common forms of customer discrimination and details the consequences of these negative behaviors. It will also demonstrate the impact of immediate corrective action.

Participant Objectives

  • Realize the importance of providing good customer service to all customers.
  • Understand that a good customer service policy will be the same for all customers regardless of age, race and national origin.
  • Increase customer retention.
  • Know the key things that leaders must do to comply with the law and ensure quality customer service to all customers.
  • This is a BIG DEAL. . .

    When you purchase this library, you will receive one reproducible master copy of the video that can be duplicated, streamed through your intranet, or used for distance learning. Imagine handing every leader in your organization their own copy of the video to view any time they wish.   Or importing the content into your own presentation.

    You will also receive reproducible electronic versions of the Instructor's Guide, Participant Course book and PowerPoint Presentation. This master video license is based on employee count; please see the chart below for more details.

    Number of EmployeesPrice Without GuidesPrice With Guides
    1 - 499 $995 $1395
    500 - 999 $1495 $1895
    1000 - 1499 $2495 $2895
    1500 - 1999 $3495 $3895
    2000 - 2999 $4995 $5395
    Call Employee University to order:
    888-215-8532


  • Cant Be Denied Training Video
    The need for this training program CANT BE DENIED - Several large corporations have been involved in lawsuits that cost them millions of dollars. These companies were sued for unfairly and illegally discriminating against customers.
    PURCHASING & PAYMENT OPTIONS

    Corporate Video
    Purchase Cant Be Denied online using Visa, Master Card, American Express, and Discover Card

    We also accept Purchase Orders. Send Purchase Orders to

    orders17@employeeuniversity.com
    PLACE YOUR ORDER
    Program#: 5240

    Video on DVD or USB Flash Drive

    Purchasing this training video on DVD or USB Flash Drive Includes: One Leader's Guide and One Participant Guide, which includes worksheets and a customer service assessment.

    Volume Pricing For the this training video on DVD
     

    DVD Package

    Price:  $995 Each

    USB/Flash Drive Package

    Price:  $1045 Each

    Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.

    Online Training Videos

    Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:

    Minimum Purchase

    1-499 Employees

    Price:  $1995

    500-999 Employees

    Price:  $1995

    For 2000 - 3000 Employees

    Price:  $5995

    * License expires when time-limit expires or view-count has been reached; whichever comes first.

    Do you need to a different quantity of online training views not listed?  Contact Us for a Quote.

    Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:


    USB and DVD DISCOUNTS
    DISCOUNTS FOR NON-PROFITS

    DVD Discounts


    PURCHASING & PAYMENT OPTIONS

    Corporate Video
    Purchase Cant Be Denied online using Visa, Master Card, American Express, and Discover Card

    We also accept Purchase Orders. Send Purchase Orders to

    orders16@employeeuniversity.com