Employee University Training Videos

Customer Service Zone

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Video Minutes: 19

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Customer Service Zone


Easy to Use!  Fresh and Engaging!  Clear, Effective Learning.  Ideal for All Organization Types

Video Synopsis:

In the galaxy of customer service, Curt Hinderman's lost in space. Until one
dark night, when his car breaks down en route to a mandatory training session,
and the tables are turned as he finds himself needing urgent help from
his customers. Aided by the mysterious Angela, Curt discovers the essentials
of great service - while taking your audience on a journey of discovery.

As this fresh, entertaining tale unfolds, you'll find your audience completely
absorbed by the learning points, while training becomes simple yet highly
effective.

Enjoyable and easy-to-use, Customer Service Zone is an essential
resource for all organizations serving customers.

Benefits:

  • Easy to Use: Just pop in the DVD! And with the valuable, feature packed
    leader's guide, it will be easy to create an enjoyable, effective learning session.

  • Save Time: Featuring extensive expert research, we've done the work for you! Training media professionals since 1993, our team crystallized the essential learning points from dozens of sources, from customer service experts to dozens of real-life customers.

  • Enjoy the Benefits of Visual Learning: A picture is worth a thousand words! With this entertaining, engaging story, you'll find it easy to create an emotional connection with your team and foster effective learning.

  • Achieve Training Objectives: Featuring clear, concise, easy-to-remember learning points, repeated for maximum retention. With expert instructional design, you'll be more successful and better nurture your employees.

Key Learning Points:  W.H.A.T. makes great customer service!

  • Welcome: immediately greet customers in a friendly and professional manner.
  • Hear: ask customers how you can help, and listen carefully.
  • Accomplish: own the issue and take action until customers' needs are satisfied.
  • Thank: thank the customer and invite them to return.

Customer Service Zone Training Video
An entertaining mini-movie that shows a customer service rep getting the same poor service that he dishes out.
PURCHASING & PAYMENT OPTIONS

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Purchase Customer Service Zone online using Visa, Master Card, American Express, and Discover Card

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Program#: 6344

Video on DVD or USB Flash Drive

Purchasing this training video on DVD or USB Flash Drive Includes: Customer Service Zone DVD or USB and a 50+ page Leaders Guide.

Volume Pricing For the this training video on DVD
 

DVD Package

Price:  $795 Each

USB/Flash Drive Package

Price:  $ Each

Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.

Online Training Videos

Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:

Minimum Purchase

1-Year | 51 Play License *

Price:  $456.45

1-Year | 151 Play License *

Price:  $898.45

1-Month | 3 Group Sessions

Price:  $300

* License expires when time-limit expires or view-count has been reached; whichever comes first.

Do you need to a different quantity of online training views not listed?  Contact Us for a Quote.

Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:


USB and DVD DISCOUNTS
DISCOUNTS FOR NON-PROFITS

DVD Discounts


PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase Customer Service Zone online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders16@employeeuniversity.com