Employee University Training Videos

First Mile

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Video Minutes: 15

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First Mile


This humorous and engaging film emphasizes the basics - the essential art of customer service. Your participants will be involved in the process of learning as the acronym ART (Attention, Respect, and Time) is built interactively, with some special help from veteran game show host Bob Eubanks and a selection of real-person street interviews.

  • Give customers your full ATTENTION.
  • Treat your customers with RESPECT for them as individuals and for the value they bring to your organization as customers.
  • Make sure you give each customer enough of your TIME to meet their needs.

Customer service is like along distance race. Just like running, you have to start well, stay consistent, and finish strongly. It's not enough to go the extra mile if you've already lost the race in the first mile.


First Mile Training Video
While customer service training often focuses on going the extra mile for the customer, this film demonstrates that it is not enough to go the extra mile if you haven't gone the first mile first.
PURCHASING & PAYMENT OPTIONS

Corporate Video
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Program#: 4282

Video on DVD or USB Flash Drive

Purchasing this training video on DVD or USB Flash Drive Includes: (1) First Mile: The Essential ART of Customer Service, The Training Video

Volume Pricing For the this training video on DVD
 

DVD Package

Price:  $995 Each

USB/Flash Drive Package

Price:  $1045 Each

Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.

Online Training Videos

Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:

Minimum Purchase

1-499 Employees

Price:  $1995

500-999 Employees

Price:  $1995

For 2000 - 3000 Employees

Price:  $5995

* License expires when time-limit expires or view-count has been reached; whichever comes first.

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Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:


USB and DVD DISCOUNTS
DISCOUNTS FOR NON-PROFITS

DVD Discounts


PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase First Mile online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders16@employeeuniversity.com