Video: Service Excellence: A Time To Care
More Information...
Service Excellence: A Time To Care | |
|
| Covers, telephone etiquette, importance of patient privacy and confidentiality, patient interaction, and patient perception / follow-up. Video Length: 19 Minutes |
Purchase Includes: DVD: Service Excellence: A Time To Care, 20 employee handbooks, 1 Leader's Guide, Customizable PowerPoint Presentation, and a laminated poster.
Pricing:
| Purchase DVD: | $545 |  |
| 7 Day Rental DVD: | $125 | |
| Intranet License: | Call (888)215-8532 for quote. | |
Everyday Industry Discounts*
| INDUSTRY | DISCOUNT |
| Business / For-Profit: | See Current Special >>>> |
| Education: | $109 Off |
| Federal Gov | $109 Off |
| State / Local Gov | $55 Off |
| 501C3 Non-Profit: | $82 Off |
* Restrictions: Applies to purchase DVD only; industry discounts cannot be combined with volume discounts and special offers)
Click coupons to see current special offer.
To order Service Excellence: A Time To Care , click the ADD TO CART button in the pricing section, or Click here for more purchasing options; call toll free 888-215-8532 9am - 7pm EST with any questions.
Service Excellence: A Time To Care
This important course examines the main points to remember when you are involved in customer / patient relations.
This Healthcare Training DVD Covers:
Telephone etiquette
Importance of patient privacy/confidentiality
Patient interaction
Patient perception/follow-up
Added features and benefits of DVD training include:
English and Spanish versions
A Customizable PowerPoint Presentation makes training site-specific; excellent for training different personnel and departments
Training Points outlines key learning points of your training; reinforces important safety points to your employees.
Chapterized Content organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
The Expanded Leader's Guide is an excellent resource to help plan and implement your presentation.
A quiz is provided that can serve as a pre and/or post evaluative tool.
Ten Employee Handbooks. (Additional handbooks available)
