Employee University Training Videos

Lila's Story

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Video Minutes: 14

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Lila's Story


Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. This program features a veteran healthcare worker who shows us how she has learned to treat the hospital and its visitors with the best of care.

This Healthcare Training DVD covers:

  • Making a good first impression
  • Meeting customers? expectations
  • Learning to follow up effectively

Added features and benefits of DVD training include:

  • Chapterized Content organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.

  • The Expanded Leader's Guide is an excellent resource to help plan and implement your presentation.

  • English and Spanish versions

  • A Customizable PowerPoint Presentation makes training site-specific; excellent for training different personnel and departments

  • Training Points outlines key learning points of your training; reinforces important safety points to your employees.

  • A quiz is provided that can serve as a pre and/or post evaluative tool.


Lila's Story Training Video
This program features a veteran healthcare worker who shows us how she has learned to treat the hospital and its visitors with the best of care.
PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase Lila's Story online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders17@employeeuniversity.com
PLACE YOUR ORDER
Program#: 6907

Video on DVD or USB Flash Drive

Purchasing this training video on DVD or USB Flash Drive Includes: Lila's Story on a chapterized DVD or USB; with both English and Spanish versions (many also include Portuguese).

A customizable PowerPoint Presentation, allowing you to customize your Customer Service in Healthcare training to specific sites and personnel groups.

A Trainers Guide to help plan and facilitate a presentation; includes training points that outline key Customer Service in Healthcare learning points of your training; reinforces important key points to your employees; organized by learning objectives that facilitates classroom discussion on Customer Service in Healthcare.

A Quiz that can be used as a pre and/or post evaluation tool.

Volume Pricing For the this training video on DVD
 

DVD Package

Price:  $395 Each

USB/Flash Drive Package

Price:  $395 Each

Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.

Online Training Videos

Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:

Minimum Purchase

1-Year | 50 Play License *

Price:  $350

1-Year | 200 Play License *

Price:  $1200

1-Year | 1000 Play License *

Price:  $4000

* License expires when time-limit expires or view-count has been reached; whichever comes first.

Do you need to a different quantity of online training views not listed?  Contact Us for a Quote.

Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers:


USB and DVD DISCOUNTS
DISCOUNTS FOR NON-PROFITS

DVD Discounts


PURCHASING & PAYMENT OPTIONS

Corporate Video
Purchase Lila's Story online using Visa, Master Card, American Express, and Discover Card

We also accept Purchase Orders. Send Purchase Orders to

orders16@employeeuniversity.com