DEFINE your culture, INSPIRE your leaders, IMPROVE your service, MOTIVATE your organization, and EQUIP your managers..
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In this scenario-based sequel to the best-seller Mixing Four Generations in the Workplace, Cam Marston helps supervisors and managers learn the techniques needed to handle cross-generational communications problems, avoid conflict, and maximize performance.
Program One: Learning How to Gen-Flex(tm) - 21 Minutes
This program will teach you how to "Gen-Flex"(tm) or move into another generation's comfort zone. Do you remember the golden rule, "Do unto others as you would have them do unto you?" The golden rule would be great if we were all the same generation. But because people are different they need to be treated differently. This is the basis for what we call Gen-Flexing, operating in another generation's world. Treat them as they want to be treated. Gen-Flex out of your comfort zone into theirs.
Program Two: Solving Five Difficult Problems - 14 Minutes
For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil.
The Generations covered in this DVD:
Matures - born prior to 1946
Baby Boomers - born between 1946 and 1964
Generation Xers - born between 1965 and 1980
New Millennials - born after 1980
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Special Package Pricing: Purchase both Mixing Four Generations and Managing Four Generations for $1495
For those who own Mixing Four Generations, buy Managing Four Generations for just $795
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Purchasing this training video on DVD or USB Flash Drive Includes: A Training Leader's Guide, quizzes and PowerPoint set.
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