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Purchasing this training video on DVD or USB Flash Drive Includes: Customer Service Recovery for Healthcare - The Right Words at the Right Time DVD or USB, Leader's Guide on CD, PowerPoint on CD, and 10 Pocket Reminder Cards.
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This online training video license is an individual learner streaming license. The license is for one year, and each learner is allowed ONE 24 Hour window of access to the training video.
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This program can be bundled with many others. Click here to see a list of best training videos available for bundle pricing when purchased withy this program.