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This video discusses insights into a different approach to selling - one based on service and knowledge, rather than an ability to push products. With this video, trainers will be able to help their employees better understand their involvement in sales. Even if they don't call customers or work the sales floor, their actions contribute to the organization's well being.
The presentation style of this new program is unique and engaging. The message is vital to the success of every organization.
Key Concepts:
Everyone is in sales. Everyone in your organization is involved in sales, whether they are an actual salesperson or not.
Be willing to serve others. When it comes to selling, attitude counts. It goes beyond filling orders; it involves empathizing with the client.
Know your stuff! Learn about your products and customers. Be an expert about your products and services. Work with the client to discover their needs.
Be a professional with a consistent method. Find a sales method that allows you to do this. Your customers should view you as predictable and trustworthy.
Use the C.O.N. strategy: Consider customers' needs, Offer your expertise, and Note the next steps customers would like to take.
Earn their business. After you have worked with the customer to determine their needs and which products or services may work best for them, you've earned the right to ask for the sale.
Purchasing this training video on DVD or USB Flash Drive Includes: Leader's Guide, Workbook, PowerPoint Presentation and a Transcript of the video
Discounts available for Non-Profit Organizations (including Government and Education) Scroll down for pricing.
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Deliver this training video directly to a desktop or mobile device; over your own LMS, or directly from our servers: