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They also achieved a ranking of #10 on Fortune's best workplaces list; they figured out how to be one of the most effective service providers anywhere, any industry. Their main secret is really just common sense:
Everybody can make a difference and is expected to do so.
Watch how they did it and apply their lessons to your own organization!
BHC's CEO named "Mover and Shaker" by Training magazine, 11/02
Purchasing this training video on DVD or USB Flash Drive Includes: (1) Service Heroes Training Video on DVD or USB Flash Drive
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